United States Postal Service

2.3
200 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 675 Wolf Ledges Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
675 Wolf Ledges Pkwy, Akron, OH
44309, United States

Hours

Reviews

2.3
200 reviews
5 stars
53
4 stars
10
3 stars
6
2 stars
8
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.

Delivery Issues

A significant number of customers reported consistent delays and misdelivery of packages, with many packages getting lost or sent to incorrect locations.

Facility Conditions

Some customers described the facility as poorly managed and disorganized, leading to long wait times and inefficiencies in loading and unloading.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with specific staff members who provided helpful service.

Communication Problems

Customers frequently mentioned difficulties in reaching the facility by phone and receiving timely updates on their packages.
  • RT
    Richard Tighe
    Nov 7, 2025
    5.0
    I arrived just after 6 am for my delivery. I was given a door immediately and unloaded pretty quickly. Idk if I just got lucky but everyone I interacted with was polite and friendly
  • DA
    Don Aby
    Sep 28, 2025
    1.0
    Bad facility
  • JS
    jordan S (stealthsmith71)
    Sep 25, 2025
    1.0
    Not sure how it takes over 4 days to get a package from this location to the Medina distribution location. Had a package arrive to this location on September 19th 2025 and still is moving through there network and now arriving iver 4 days late. Its crazy these places that operate like this are still in business or get any business!!
  • MZ
    Milenko Z
    Sep 24, 2025
    2.0
    I was here for pick up. Came at 4:30 am appt and load wasn’t ready I had to wait till 6 am. Got the dock and took them 2 hours to load. Woman that everyone talks about is Rachelle and yes she is nasty.
  • CW
    Cody “LightningTiger” white
    Sep 24, 2025
    1.0
    Avoid this location at all costs ...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.