United States Postal Service

2.4
49 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 2020 Maple Hill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2020 Maple Hill St, Yorktown Heights, NY
10598, United States

Hours

Reviews

2.4
49 reviews
5 stars
13
4 stars
3
3 stars
3
2 stars
4
1 star
26
  • SB
    Sade Bennett
    Dec 13, 2025
    1.0
    Overall experience, I would give it one star and the one star is for the cleanliness of the post office. I attempted to process a minor passport. I was on the misconception that I confirmed the appointment which is fine. It was not the gentleman at the front automatically was very unwelcoming and he was of a white race, and I myself is of a different color and automatically you can sense that he was very unkind unhelpful on the website. It states that they have walking hours when I attempted to inquire of the walk-in hours, he said that they were fully booked, but he told me that there was only one appointment at 11:45 so I’m not sure how they were fully booked, but what do I know? I would not recommend this location. He needs to be pulled and retrained for cultural competence as the times are changing, and there will be other races visiting this location. At the time of the visit, there were two white men, one black men, and both white men were very unprofessional very unwelcoming very racist for a lack of a better word.
  • CT
    C T
    Sep 22, 2025
    5.0
    I have always had a very pleasant experience, especially today. A kind employee named Jameel went out of his way to help me find material I needed that I did not know I needed. He was very knowledgeable and kind which is very rare at other post offices.
  • MT
    Michael Thompson
    Dec 22, 2019
    5.0
    Great and quick service
  • VL
    Valerie Licciardone
    Aug 14, 2018
    3.0
    Great mail carrier but temps put mail whenever they want. Holding mail is not possible unless you go to the P.O. Totally absurd. Smarten up Yorktown P.O. or you will all lose your jobs due to unreasonable service or should I say non-service.
  • LM
    L M
    Aug 3, 2017
    1.0
    I believe allowing pro-trump demonstrators (photo should be among others below) on the front lawn of the Yorktown post office, August 2017, is an illegal action, as stated by Federal guidelines. Shame on you Yorktown Postmaster. "Except as part of authorized postal activities, no tables, chairs, freestanding signs or posters, structures, or furniture of any type may be placed in postal lobbies or on postal walkways, steps, plazas, lawns or landscaped areas, driveways, parking lots, or other exterior spaces."

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.