United States Postal Service

2.3
137 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 915 Yonkers Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
915 Yonkers Ave, Yonkers, NY
10704, United States

Hours

Reviews

2.3
137 reviews
5 stars
36
4 stars
4
3 stars
3
2 stars
10
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff described as rude, unhelpful, and lacking professionalism.

Package Delivery Issues

Many customers reported lost packages, delayed deliveries, and inaccurate tracking information, leading to frustration and distrust.

Inconvenient Hours

The post office's operating hours were criticized for being inconvenient, opening late and closing early, making it difficult for customers to access services.

Staff Attitude

Several reviews mentioned a lack of empathy and professionalism among staff, with some employees displaying condescending behavior towards customers.

Mixed Experiences

While many reviews were negative, a few customers reported positive experiences with friendly and helpful staff, indicating inconsistency in service quality.
  • AD
    Arya Daneshvar
    Nov 13, 2025
    1.0
    They keeps saying there is no access to my house, which makes zero sense since there is no gate, it’s just a front door facing the street. I’ve called countless times and no one answers, and the item I’m expecting is coming from Europe, so I had to pay tariffs, and it’s about to get sent back and I don’t get any of my money back for that shipping. I’m reporting this facility as none of the employees should have jobs there since they don’t do them.
  • MM
    Mads M
    Sep 3, 2025
    1.0
    They just like to waste your time and make things difficult for no reason
  • IG
    Indhira Garcia
    Aug 7, 2025
    1.0
    The worst service is offered by this office, the manager is always in a meeting, the employees are very unpleasant, without education and no empathy. This “lady” is the worst of all, Undesirable, not educated, looking bad, does not wear his identification in her uniform. The people who need this office do not deserve the mistreatment of this “lady” and her attitude leaves a lot to think about the work of the manager (Barbara) and she is not aware of her employees. We need work together for a good service.
  • KD
    Karen Davanzo
    Aug 2, 2025
    1.0
    Never open on time
  • BF
    bianca frias
    May 25, 2023
    1.0
    rude!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.