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United States Postal Service

2.2
(141 reviews)

Business Details

915 Yonkers Ave, Yonkers, NY
10704, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 915 Yonkers Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
915 Yonkers Ave, Yonkers, NY
10704, United States

Hours

Reviews

2.2
141 reviews
5 stars
36
4 stars
4
3 stars
3
2 stars
10
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with employees displaying rudeness, hostility, and a lack of professionalism.

Package Handling

Many customers reported issues with lost or undelivered packages, with claims of packages being marked as delivered without actual delivery.

Management Issues

Reviews indicated a need for better management and training, as many customers felt that employees were unhelpful and lacked accountability.

Operating Hours

Customers expressed frustration with inconvenient operating hours, particularly the late opening time, which complicates access for those with work commitments.

Cleanliness and Organization

Several reviews mentioned disorganization within the post office, contributing to a negative experience for customers.
  • LL
    Leslie
    Feb 5, 2026
    1.0
    witnessed a client almost be physically assaulted the other day and it was absolutely terrifying. numerous employees had to hold her back and no one would get a manager - the employee kept cussing and yelling out threats as well and speaking extremely volatile. my family and i will NEVER be returning to this location !!!! unacceptable
  • JJ
    Jj
    Feb 3, 2026
    1.0
    I had an extremely disturbing experience with a postal worker at this location. I politely asked if a worker could assist me by getting a heavy package from my car because I was unable to lift it myself. Instead of handling the situation professionally, the employee became hostile, used profanity, repeatedly asked me to go outside to fight, and attempted to grab my phone while I was recording. Several employees had to hold her back from physically assaulting me as she kept trying to go through the door to do so. Her name was TIFFANY and several customers witnessed this! At no point did I behave physically aggressive, yet the situation escalated due to the employee’s conduct. This was completely inappropriate, unprofessional, and made me feel unsafe inside a federal building. It needs to be investigated.
  • TM
    Tonny M
    Jan 29, 2026
    1.0
    Terrible service. The system shows that my package is ready for pick up and when I went in the location this young lady tells me it will be delivered to you. I even showed what the update was and she still did not bother to look for the package. This is a Convenient location however the people that work there are terrible. USPS should look into this matter.
  • RL
    Richie Lyons
    Jan 29, 2026
    1.0
    The absolute WORST post office on the planet.
  • AD
    Arya Daneshvar
    Nov 13, 2025
    1.0
    They keeps saying there is no access to my house, which makes zero sense since there is no gate, it’s just a front door facing the street. I’ve called countless times and no one answers, and the item I’m expecting is coming from Europe, so I had to pay tariffs, and it’s about to get sent back and I don’t get any of my money back for that shipping. I’m reporting this facility as none of the employees should have jobs there since they don’t do them.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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