United States Postal Service

1.5
181 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 335 S Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
335 S Broadway, Yonkers, NY
10705, United States

Hours

Reviews

1.5
181 reviews
5 stars
14
4 stars
5
3 stars
5
2 stars
6
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Delivery Issues

Many customers reported consistent problems with package deliveries, including missing packages and incorrect delivery notifications.

Long Wait Times

Customers frequently mentioned long wait times due to insufficient staff, often only one clerk available during busy hours.

Cleanliness and Condition

The post office was described as dirty and in poor condition, contributing to a negative overall experience.
  • JV
    Jeidi Vicente
    Dec 18, 2025
    1.0
    The African lady with no hair was very rude didn’t want to give me here name a package was ship to this location she stated that she didn’t have it try to explain the situation didn’t even let me speak to find out that the package was there thanks to Ralph that actually like his job and care about people package not like this lady that shouldn’t be working there on top of that it was two boxes that i was suppose to recieve she only gave me one and said the other one wasn’t there to then get a notification that the package was being sent back to sender this lady this lady was so mad that instead on giving me my box she sent it back a paid package
  • JS
    Jose Soto
    Dec 12, 2025
    1.0
    Go to the one on Riverdale.
  • RP
    Richard Pacheco
    Nov 21, 2025
    1.0
    Very inconsistent with delivery, multiple times they have been unable to leave my packages, always have to pick up at their offices
  • CD
    Carolina Duran
    Nov 8, 2025
    3.0
    Pésimo servicio
  • YB
    Yasmil Abreu B.
    Oct 25, 2025
    1.0
    Extremely poor Customer service at this place!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.