United States Postal Service

1.5
179 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 335 S Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
335 S Broadway, Yonkers, NY
10705, United States

Hours

Reviews

1.5
179 reviews
5 stars
14
4 stars
5
3 stars
5
2 stars
6
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight extremely poor customer service, with staff being described as rude, unhelpful, and lacking basic courtesy.

Delivery Issues

Many customers report problems with package deliveries, including missing packages, incorrect delivery statuses, and failure to follow delivery instructions.

Cleanliness and Environment

The post office is frequently described as dirty and unkempt, contributing to a negative customer experience.

Staffing Problems

Customers express frustration over long wait times due to insufficient staffing, often with only one clerk available during busy hours.

Overall Discontent

Overall, the reviews reflect a strong dissatisfaction with the post office, with many customers suggesting it should be shut down or significantly restructured.
  • RP
    Richard Pacheco
    3 days ago
    1.0
    Very inconsistent with delivery, multiple times they have been unable to leave my packages, always have to pick up at their offices
  • CD
    Carolina Duran
    Nov 8, 2025
    3.0
    Pésimo servicio
  • YB
    Yasmil Abreu B.
    Oct 25, 2025
    1.0
    Extremely poor Customer service at this place!
  • CP
    cassandra polonia
    Oct 2, 2025
    1.0
    Postal workers are stealing mailed checks. I have cameras on my property and the mail was captured through informed delivery and never received in my mail box. I have called consecutively and reported this to the USPIS
  • IG
    Ilir Gashi
    Sep 3, 2025
    1.0
    Garbage location. No one works. No one answers the phones. Irregular hours. Wish they closed they place down sooner or had better employees and employers that didn't suck

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.