The UPS Store

3.9
122 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5446 in Yonkers offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Highridge Shopping Plaza Next To H-Mart-1/2 Mile Of Tuckahoe Rd.

Details

  • DeliveryNot available

Location

The UPS Store
1767 Central Park Ave South, Yonkers, NY
10710, United States

Hours

Reviews

3.9
122 reviews
5 stars
82
4 stars
5
3 stars
1
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while many reviews praise friendly and helpful staff, there are notable complaints about rudeness and lack of assistance from certain employees.

Efficiency

Most customers appreciate the quick and efficient service, with many noting that lines move quickly even during busy times.

Pricing Issues

Several customers expressed dissatisfaction with additional charges for services like printing labels and taping boxes, feeling these fees are excessive.

Management Concerns

There are complaints about management's attitude and inconsistency in service quality, with some customers reporting negative experiences with specific staff members.

Convenience

The location is frequently described as convenient, with ample parking and a good selection of services, particularly for Amazon returns.
  • LG
    LaToya Goyens
    2 days ago
    1.0
    Just left this location. I came here to return an amazon package instead of going to my local UPS. One label needed to be printed. Unfortunately, I needed a little help because my vision is not best for reading anymore. I asked Shen at the counter who was assisting me for help to which she replied, "You can do it on your own" , so I did. Then she said, " If you still need help the email address is behind you on the wall." When I turned around I did not see it then noticed it was clear across the store. I said, "If I am having a hard time reading on my phone how can I read that over there. Shen said, " Well you can walk over there yourself." Shen who is working at the counter with her pink dyed hair representing UPS has no customer service, etiquette, no compassion, no empathy and is not willing to help. I sure would hope she doesn't represent the values for business that are necessary to maintain this UPS store. However, I will not be returning here anymore. As difficult as it is to get a job now days Shen should be ashamed of herself. I am sure there are many better choices of individuals looking for a job that would be thrilled to work at the counter and help. My weakened vision is an issue for many people and a little help goes a long way. Perhaps this is why the store was empty. Perhaps this is why the other counter person looked over and Shen and shook his head but also quickly put his head down to make no further eye contact with me. It would have been easy to tell Shen exactly how I felt in the manner she deserved, but why be like her. Instead, I stated to her that she was not nice at all as I exited the store. The world doesn't need any more people like Shen. Hopefully, at a minimum Shen can receive some customer service training and recognize change begins with the individual.
  • CM
    Clarice Marchena
    5 days ago
    5.0
    Great, speedy service. Love how other employees jump in to support, especially when it's crowded. Also love the automatic receipt put on a form. 👍🏻
  • IC
    Iris C
    6 days ago
    5.0
    The 1767 central park ave location is a pleasure to visit for services. They are polite, knowledgeable and helpful
  • RR
    Roberta Risko
    Dec 27, 2025
    5.0
    Staff is always friendly and courteous. Packages usually get to the destination a day earlier than expected .
  • JJ
    Jennifer Jaye
    Dec 26, 2025
    5.0
    The staff at this site are so friendly and professional. They prioritize customer service which is not something to take for granted.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5446 in Yonkers offer?

The UPS Store #5446 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours of The UPS Store #5446?

The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays and certain holidays.