United States Postal Service

2.3
52 reviews

About

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Visit your local Post Office™ at 39 Sullivan St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
39 Sullivan St, Wurtsboro, NY
12790, United States

Hours

Reviews

2.3
52 reviews
5 stars
12
4 stars
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3 stars
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1 star
31
  • GR
    Gina Roberts
    Aug 22, 2025
    5.0
    Nice post office to buy stamps. Clean and well maintained. Staff is helpful and friendly.
  • BR
    Ben Rivera
    Jun 23, 2025
    2.0
    Unpleasantly suprised to find, after years of friendly service, that they suddenly nit-picked the height and angle of my mailbox, threatened to stop delivering, and started bouncing my mail back rather than honoring the online hold. I ended up with several weeks delays getting contractors to properly dig and anchor a new post. Main postal unit was surprised when I reported their refusal since norm is to grant several 3-30 day holds. They were not sure that the local branch was allowed to ignore online hold orders. Also, they lied to me directly several times... they claimed to me on the phone that the mailbox had been down 6 months, then lied again at the in person meeting and claimed they had never said that, despite my recording. Several other people were there complaining as well. So.. no idea what happened to this once functional branch. Cutbacks?
  • DF
    Devin Francois
    Oct 8, 2022
    1.0
    Waited almost 45 minutes in their lobby this morning to pay for a money order. After all that time a woman sticks her head out and tells me and several other customers that they are short staffed and won’t be opening today! To add to the frustration, I had to take a cab just to get there, so I wasted time and money on that for no reason! Edit 11/22/22: Like always, their customer service is TRASH. They don’t close until 5:00 but they refuse to answer the phone. My grandmother’s medication is just sitting there! For whatever reason, my address has always been mixed up between Wurtsboro and Summitville, but if you search the address on google or any other map website/application, it corrects it to the right address. They’re just lazy and don’t take the time to figure it out. Definitely the worst rude and lazy employees. Another update 1 hour later: I had someone stop in to try to pick up the package and they were there. So they were just ignoring the phone for a good half hour or so.
  • KW
    Kim Wee
    Jan 20, 2020
    2.0
    Very upset. The Wurtsboro post office location is never open on time. They are scheduled to open at 8:30 weekday mornings and that is never the case. You walk into the lobby to a line of people waiting for the staff to open the gate that never opens. All customers state this is every day and that they are constantly late to work due to this. I am now one of those customers as well. I find it inappropriate that they cannot open on time especially when you can hear more than enough staff just talking behind the wall. There are plenty of people there to assist if they would only open their gate.This is beyond frustrating and needs to be addressed.
  • MV
    Mimarie Vega
    Mar 26, 2016
    5.0
    Very nice staff!!! Also efficient!!!! Lost my keys and the went box by box until they found mine and put it in with my mail truely awesome.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.