Brand Certified
United States Postal Service
1.9(389 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3925 61st St, Woodside, NY
11377, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3925 61st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
389 reviews
5 stars
73
4 stars
10
3 stars
9
2 stars
13
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly an elderly Asian lady, leading to a negative customer experience.
Delivery Issues
Many customers reported problems with lost or stolen packages, delayed deliveries, and poor tracking updates.
Staffing Problems
The post office is frequently described as understaffed, resulting in long wait times and inefficient service.
Positive Experiences
Some customers praised specific staff members, like Cynthia, for their helpfulness and professionalism, indicating that there are positive interactions amidst the overall negative feedback.
- JOJ OFeb 8, 20265.0Been there since college before riding the 7 train at 61st Street- Woodside where I used to mail letters including Christmas cards in December before Super Megaforce Christmas. This allows me to save time along with budget before it's too late since it was one of my errands at the time I was a college student at LaGuardia Community College.
- TJTha JwFeb 7, 20261.0I took my daughter to renew her passport today. There was only one service window open, and about 20 people were waiting. I understand that people with appointments are allowed to go ahead of walk-in customers, but walk-ins are not guaranteed to be helped if there isn’t enough time. The office hours are from 9:00 AM to 1:00 PM. I arrived at 8:50 AM, and there were already 11 people in front of me. I have a few concerns: 1. Is it possible to have more than one window open to help with passport services? 2. The line was not well organized. People who were only dropping off mail were mixing in with those waiting for passport services, which caused confusion. 3. It seemed like the staff were not very willing to assist or work efficiently.
- MPMichelle PomposoFeb 4, 20261.0I was supposed to have a package delivered to my house on a specified date but suddenly, I received a notification that an “individual” picked up the package at the postal facility at the same day when it is supposed to be delivered. This was weird and suspicious cos apparently you need to sign a form that an authorized individual is allowed to pick up your package. I did not sign anything nor did I ask anyone to pick it up and I was at home at the time of alleged pick up. Also, what perfect timing of this said individual to pick it up during its delivery date early in the morning. Isn’t not allowed to let someone pick it up without permission? And let alone without identification that will match the recipient’s name and address? Someone stole my package. I’m terribly sad for this to happen.
- PAPaula Azul AyalaFeb 2, 20261.0Absolutely terrible experience. The staff specifically the elderly Asian lady was incredibly rude, dismissive, and completely unprofessional during passport processing. There was zero patience, zero communication, and clear incompetence throughout the entire process. This place is disorganized and a complete waste of time. Do yourself a favor and go literally anywhere else.
- EHEmily HagemannJan 31, 20263.0If you’re planning to get your passport just know that they don’t actually have photo services despite the website indicating they do. It will allow you to make an appointment with photo but they cannot actually do it so be sure to make other arrangements.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3925 61st St offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office, and do I need an appointment?
Yes, you can apply for first-time passports here. Most passport services require an appointment, which you can schedule online, though limited walk-in hours are available at select locations.
Does this location provide passport photo services and what is the cost?
Passport photo services are available by appointment, and the fee for a passport photo is $15.
How can I get a PO Box at this facility, and are they available for reservation online?
You can apply for a PO Box online or in person. Online reservations are available through the USPS website, and you will be given instructions to complete your setup in person.
What are the operating hours of the United States Postal Service location at 3925 61st St?
Monday to Friday: 8:30 AM to 5:00 PM, Saturday: 8:30 AM to 1:00 PM, Closed on Sundays.
Can I access my PO Box after regular lobby hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary, so please check with this location for specifics.
Where is the nearest train station to the United States Postal Service at 3925 61st St?
The MTA Long Island Rail Road-Woodside and Woodside train stations are nearby, making it convenient for customers to reach the Post Office via train transportation.
Are there dining options near the Post Office where I can eat before or after my visit?
Yes, nearby options include JuJu Momo Dumpling, Sweet Basil (Thai restaurant), Kathmandu Fusion Kitchen, Puebla restaurant, and Karahi (Indian and Middle Eastern cuisine).
Can I visit any nearby stores or salons while in the Woodside area?
Yes, close to the Post Office are The Salvation Army Thrift Store, Leonardo's Hair Salon, Twin Brows Beauty Salon, Fairy Nail Salon, and Woodside Beauty Salon for various shopping and personal care needs.
Does the United States Postal Service at 3925 61st St have an online scheduler for appointments?
Yes, you can schedule appointments for passport and other services online through the USPS reservation system.
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