Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3925 61st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
378 reviews
5 stars
70
4 stars
10
3 stars
8
2 stars
12
1 star
278
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from an older Asian lady and other employees, leading to a negative customer experience.
Package Issues
Many customers reported problems with package delivery, including lost, stolen, or misdelivered items, causing significant frustration.
Staffing Problems
The post office is frequently described as understaffed, resulting in long wait times and inadequate service.
Positive Experiences
Despite the negative feedback, some customers praised specific employees, like Cynthia and Esther, for their professionalism and helpfulness.
Inefficiency
Customers expressed dissatisfaction with the overall inefficiency of the post office, citing delays in processing and delivery.
- EHEmer HeaneyNov 8, 20255.0Its not easy to deal with the public all day long. I have found the team here at this location to be always helpful and pleasant to deal with. Anytime I have had to mail packages ect the team has been friendly and professional. My most recent experience was with Teresa and a young African American gentleman(sorry can't remember his name). I was sending off my passport for renewal and needed expedited service. The young man reviewed the paperwork and let me know the passport photo had some faults and would not be likely accepted. He directed me to a spot around the corner to get another set of passport photos. On my return to the PO, Teresa helped me send off my documents via express mail and express return delivery option. I had my passport in 7 days! Very grateful for their help.
- CSCoco SherpaOct 30, 20251.0Rude old Asian lady. I felt as though I owed her something, as if she were doing me a personal favor or performing some kind of unpaid social work. There used to be a kind Bengali/Indian lady who was always very helpful, but it seems she no longer works there, as I haven’t seen her recently. The place could really use more employees like her ; professional, respectful, and genuinely willing to assist customers.
- LHLauren HowellOct 22, 20255.0People who really care about doing the best they can. Love the post office
- MMMia Gabriela Talledo MoreiraOct 16, 20251.0I would give this 0 stars if possible, my order was supposed to be delivered and now it said I had to pick it up so I went in person the lady who i spoke said that I have to wait a 2 days and it would be delivered to me, today is the second day and now I'm receiving a notification that its being sended back to the sender, and the lady did not even look for my package she just said wait a few days and it will be delivered, also packages have been stolen in my past experiences orders, this place sucks
- FMFantastiCino musicOct 11, 20251.0Theresa is the worst employee. She doesn't listen to customers, only speaks her mind, and yells at them from beginning to end. Google rating has dropped to 1.9, and numerous reviews point out her wrongdoings, yet the USPS seems unwilling to address or change this issue. I hadn't received the work permit card from the government agency for a month, so I went to check if there was anything USPS had on hold at the office. However, she refused to even take 30 seconds to go to the back office to check if there were any hold mail. She called her supervisor, but she suddenly said he was in a meeting and couldn't make it. I believe that neglecting and failing to educate an employee who constantly inconveniences customers is something that should never happen in the US government.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3925 61st St offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office, and do I need an appointment?
Yes, you can apply for first-time passports here. Most passport services require an appointment, which you can schedule online, though limited walk-in hours are available at select locations.
Does this location provide passport photo services and what is the cost?
Passport photo services are available by appointment, and the fee for a passport photo is $15.
How can I get a PO Box at this facility, and are they available for reservation online?
You can apply for a PO Box online or in person. Online reservations are available through the USPS website, and you will be given instructions to complete your setup in person.
What are the operating hours of the United States Postal Service location at 3925 61st St?
Monday to Friday: 8:30 AM to 5:00 PM, Saturday: 8:30 AM to 1:00 PM, Closed on Sundays.
Can I access my PO Box after regular lobby hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary, so please check with this location for specifics.
Where is the nearest train station to the United States Postal Service at 3925 61st St?
The MTA Long Island Rail Road-Woodside and Woodside train stations are nearby, making it convenient for customers to reach the Post Office via train transportation.
Are there dining options near the Post Office where I can eat before or after my visit?
Yes, nearby options include JuJu Momo Dumpling, Sweet Basil (Thai restaurant), Kathmandu Fusion Kitchen, Puebla restaurant, and Karahi (Indian and Middle Eastern cuisine).
Can I visit any nearby stores or salons while in the Woodside area?
Yes, close to the Post Office are The Salvation Army Thrift Store, Leonardo's Hair Salon, Twin Brows Beauty Salon, Fairy Nail Salon, and Woodside Beauty Salon for various shopping and personal care needs.
Does the United States Postal Service at 3925 61st St have an online scheduler for appointments?
Yes, you can schedule appointments for passport and other services online through the USPS reservation system.