Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0597 in Williamsville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Premier Place Plaza Between Maple And Sheridan.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
182 reviews
5 stars
127
4 stars
7
3 stars
3
2 stars
5
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Chris, Richard, and Georgina.
Mixed Experiences
While most reviews were positive, there were notable complaints about the owner's attitude and some instances of poor service, particularly regarding handling returns.
Efficiency
Customers appreciated the quick and efficient service, often mentioning that their visits were smooth and hassle-free.
Packaging Assistance
Several reviews noted that staff went above and beyond to assist with packaging and shipping needs, ensuring items were securely packed.
Pricing Concerns
Some customers expressed concerns about pricing, feeling that certain services were too expensive compared to competitors.
- MHMM H2 days ago5.0I went to this UPS Store on Sunday November 16, 2025. It was an incredibly easy and pleasant experience. Richard and Georgina we're fantastic. I had several Amazon returns and some shipping to do. They took care of all of it with a smile and friendly conversation. Really appreciated their customer service. I also appreciated that it's open Sunday.
- TRTheresa Roth6 days ago1.0If I had known they had such limited hours and poor customer service I never would have opened a box here. Buyer beware!
- AGAlex GilNov 13, 20255.0The team at this UPS Store has been incredible every time I’ve stopped in. Even on days when I thought I had everything perfectly prepared, they still went above and beyond to make sure my packages were packed correctly, labeled properly, and shipped out without any extra trips or headaches. They’re efficient, friendly, and always willing to help—no matter how busy it gets. It’s rare to find a place where the staff truly cares about saving you time and making your life easier, but that’s exactly what you get here. I highly recommend this location for anyone who wants reliable, professional, and hassle-free shipping service. They’ve earned my business time and time again!
- MSMark Ayers SrOct 29, 20254.0Both employees are very friendly and knowledgeable. They answered all my questions and were very helpful with the large package that I had to have delivered
- GMGeoffrey MohringOct 28, 20252.0I brought in an Amazon package to be returned in the same box it came in with. I also had the shipping label. It was ready to ship except I didn’t seal it as I thought the ups store would like to see what I was sending. It only needed a strip of packing tape to seal it. I was told “THE NEXT TIME I BRING IN A BOX THAT NEEDS TO BE TAPED CLOSED I WILL BE CHARGED FOR THAT”! Seems like they could be a little more business friendly!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Williamsville?
The UPS Store in Williamsville is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 4:00 PM, and Sundays from 10:00 AM to 3:00 PM.
What services does The UPS Store in Williamsville offer?
The store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Is The UPS Store in Williamsville open on holidays?
The store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. It operates on regular hours on other holidays such as November 11 and 28.
Can I rent a mailbox at The UPS Store in Williamsville?
Yes, mailbox rental services are available to receive and manage your mail and packages securely.
What payment methods are accepted at The UPS Store in Williamsville?
They accept a variety of payment options including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store in Williamsville?
You can call them at +1 716-632-7911 or email store0597@theupsstore.com for inquiries.
Where is The UPS Store located in Williamsville?
It is located at 7954 Transit Rd, Williamsville, NY 14221, inside Premier Place Plaza between Maple and Sheridan.
What nearby places can I visit before or after going to The UPS Store in Premier Place Plaza?
Nearby you can visit Firehouse Subs for a quick sandwich, Tim Hortons for coffee and donuts, or the Goldfish Swim School for swimming lessons.
Are there any nearby businesses that could complement my visit to The UPS Store?
Yes, nearby stores like uBreakiFix provide electronics repair services, and the Sprint Store offers mobile phone products, useful if you need tech assistance while handling your shipping or printing needs.
Can I find banking services near The UPS Store in Williamsville?
Yes, Bank of America Financial Center and multiple ATMs are close by, providing convenient access for your financial transactions during your visit.