United States Postal Service

2.5
83 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1444 150th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1444 150th St, Whitestone, NY
11357, United States

Hours

Reviews

2.5
83 reviews
5 stars
27
4 stars
3
3 stars
1
2 stars
3
1 star
49
  • HJ
    Harley James
    Dec 31, 2025
    1.0
    I Wanna know where the hell my package is?? It doesn’t take longer then 5 HOURS to drive from Whitestone ny to Harrisburg Pa, I ORDERED MY PACKAGE ON THE 22ND AND HERE IT IS Damn near the 1st! And all it’s saying is in transit!! Where the hell is my PACKAGE NEW YORK!!!
  • SL
    SS L
    Dec 24, 2025
    1.0
    I had a very disappointing experience at this USPS location. The employee I dealt with refused to scan my prepaid packages at the counter and would not provide an acceptance receipt. When I politely explained that the scan is required for my business shipments, the employee was dismissive and had a very unprofessional attitude. Customer service should be respectful and consistent, especially when the request is straightforward. Unfortunately, this location did not meet that expectation. I hope management addresses this so other customers do not experience the same frustration.
  • SE
    Steve E
    Nov 8, 2025
    5.0
    I’ve been too several locations throughout my life. Today was such a great experience. She was extremely kind and honestly a hard worker. She helped five customers in less than five minutes. I wonder what America would be like if we had another billion souls exactly like her. She’s a rare breed and I’m not sounding flirtatious. I know when I see hard work and discipline in full action. She was professional with every word and thank you for making my day!
  • FS
    frances s
    Oct 6, 2025
    1.0
    I went to this post office to verify my address change, which matches the address on my current driver’s license. I had already submitted my application and payment online, and I only needed to verify my identity in person. I showed my driver’s license as requested, but the Black woman working at the counter completely misled me and wasted my time. She didn’t complete the verification or inform me that it failed. When I went back a second time—bringing both my old license and the new letter I received—she was rude, dismissive, and seemed to look down on me because English isn’t my first language. This kind of attitude and unprofessional behavior should not exist in a public service office. I hope USPS management takes this matter seriously.
  • VS
    Vinci Sorr
    Oct 4, 2025
    1.0
    Very slow service. Most of the time I find long lines. Expect to wait 20 min. Once I waited 10 min just for someone to show up at the window. 16Dec2025 update: On Nov 28 I mailed a check from inside the Whitestone branch and today was informed the recipient has not received the check. So it is either lost or stolen. Another customer behind me was complaining that a check he placed in the slot inside the Whitestone branch was stolen and cashed by someone other than the person he mailed it to. **People: do not trust this branch with valuable mail. Find a different branch.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.