Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 100 Fisher Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
283 reviews
5 stars
34
4 stars
10
3 stars
8
2 stars
10
1 star
221
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly from specific employees like Kai and Shin.
Long Wait Times
Many customers reported excessively long wait times due to understaffing, with only one clerk available during busy periods.
Communication Issues
Customers experienced difficulties in reaching the office by phone, with many reports of unanswered calls and inactive phone lines.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
- BEBianca E3 days ago1.0Avoid this location at all costs. I came here with my infant for an appointment today at 10:48am that I was three minutes late to. Instead of professionalism, I was met by a rude lady that spoke to us in a condensing manner. Please believe the reviews about a certain someone that apparently should not be working there.
- SKSarah KunkelDec 17, 20251.0Phone number is inactive. Makes it impossible to get in contact with this office, especially when having issues with receiving mail.
- VBVlora BajrushiDec 12, 20251.0DO NOT go here!!!!! Worst post office I’ve ever been to. The employees have such nasty attitudes and no one cares to help.
- SSSKYDec 4, 20251.0I’m writing this review because this is the second time I’ve had a negative experience with Shin, the employee who works at the front counter of this USPS location in White Plains. The first time, I didn’t leave a review because I thought, “Everyone can have a bad day.” But after today, I genuinely feel that this goes beyond that. Everyone has personal challenges, but if you work in customer service, there is a basic level of professionalism you should maintain — and unfortunately, that has not been my experience with her. Today I arrived with a large box from an online order. I only needed to return three T-shirts, and since the original box was huge, I wasn’t sure whether I should use the same one or whether USPS could provide a smaller box. I walked in with the box open because I needed guidance. I had barely stepped into the line when Shin, while still assisting another customer, immediately looked at me and said in a rude tone: “You need to close that box. I won’t take it like that.” She didn’t even know yet why it was open. I asked if they had tape available to close it, and without even greeting me she responded, “You have to buy it. We don’t have any. Go buy it.” It was 10 a.m. and she couldn’t even say a “good morning.” What bothered me most was that she wasn’t even focused on the customer she was already helping. The attitude was unnecessary and dismissive, and it’s not the first time I’ve seen it. Ironically, when the manager walked in from outside, her entire demeanor changed instantly — suddenly she was smiling, saying “please” and “thank you,” and acting completely different with the customer ahead of me. When it was finally my turn, I hadn’t even finished closing the box yet. I asked whether I needed to switch to a smaller box, and she didn’t seem to know the answer. Then, the moment I finished taping it, she told me to “step aside” so she could help the next person, even though I wasn’t done with my transaction and she hadn’t placed my return paperwork inside the box yet. It felt disrespectful and rushed, like my package wasn’t important. And if the paperwork hadn’t been placed inside properly, my return might not even make it to the right destination. Thankfully, the manager was present and helped me finish everything correctly — including throwing away what needed to be discarded. I voiced my concerns directly to him. Honestly, I often prefer driving to a different USPS location just to avoid these situations. But the truth is: this employee clearly needs additional training, or perhaps a different role better suited to her. Customers should not have to deal with hostility or dismissiveness when simply trying to mail a package.
- DCDiana CarvajalDec 2, 20251.0Terrible cada vez que vengo es una experiencia horrible, el personal es grosero desconsiderado, olvidan que solamente queremos enviar calidez a nuestros familiares que están lejos, el requisito para trabajar allí es ser grosero y odiar atender y las personas
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 100 Fisher Ave?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a first-time passport at this location?
Yes, this Post Office accepts first-time U.S. Department of State passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM, and Saturdays from 8:00 AM to 2:00 PM. It is closed on Sundays.
How can I obtain a PO Box at this location?
You can apply for a PO Box either online or in person with two valid IDs and a completed application. Online reservations can be made at the USPS website.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but lobby hours may vary, so check locally for exact times.
Where can I find nearby supermarkets after visiting the USPS at 100 Fisher Ave?
Nearby supermarkets include Met Fresh Supermarket, C-Town Supermarkets, and The Food Emporium, convenient for grocery shopping before or after your postal visit.
Are there any nearby churches close to the 100 Fisher Ave Post Office?
Yes, several churches nearby include Allen AME Church, Mitspa French Seventh-day Adventist Church, and Trinity United Methodist Church, which might interest visitors seeking local places of worship.
What nearby convenience stores or gas stations are close by the USPS location?
Royal Petroleum and bp America are convenience stores and gas stations near the Post Office, suitable for fueling or quick shopping trips.
Is there access to ATMs near the United States Postal Service at 100 Fisher Ave?
Yes, within walking distance are several ATMs including Coinsource Bitcoin ATM and LibertyX Bitcoin ATM for convenient cash access.