United States Postal Service

1.7
274 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 100 Fisher Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 Fisher Ave, White Plains, NY
10606, United States

Hours

Reviews

1.7
274 reviews
5 stars
30
4 stars
11
3 stars
8
2 stars
10
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted a consistent pattern of rudeness and unprofessional behavior from staff, particularly during passport and fingerprint services.

Long Wait Times

Customers frequently reported long wait times, often with only one clerk available to assist a large number of patrons.

Inconsistent Service Quality

While some customers had positive experiences with specific employees, the overall sentiment indicated a lack of reliable service, with many expressing frustration over unhelpful interactions.

Communication Issues

Many customers experienced difficulties in communication, whether it was due to language barriers or staff not answering phones, leading to unresolved issues.

Facility Management

Reviews indicated a need for better management and staffing at this location, with calls for improved training and accountability for employees.
  • SP
    S. P
    Nov 14, 2025
    1.0
    As of late, I have been picking up my packages from this location myself. I keep getting notifications that there is no access to my building which is a lie. At this point I have to wonder if the postal person is even trying to deliver my packages.
  • SW
    Steve Wrede
    Oct 15, 2025
    1.0
    I went to the white plains post office today to hold my mail and an Asian women waited on me and she was wearing a mask. It was obvious she didnt understand what I was trying to do or what I was saying, because of the little I could understand of her answers they werent in response to my questions/ comments. I don't know what the issue was. I filled out the hold form and as I was leaving I was called back but I didnt stay to talk because it would have been fruitless because we couldnt communicate. I completed the hold form when I was home.
  • RB
    Ryan B
    Oct 7, 2025
    1.0
    Worst post office in NY only one person working here and a line out the door
  • A8
    Alb 809
    Sep 26, 2025
    1.0
    The level of rudeness and unprofessionalism is through the roof at this location.
  • RM
    R M
    Sep 5, 2025
    1.0
    Last time I went, the woman at the desk wouldn't let me ask her any questions and treated me like I was an idiot. It's been a while since I've spoken to anyone this disrespectful. I said hello and started to ask her about boxes, and she kept cutting me off and acting like it wasn't her problem.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.