United States Postal Service

1.0
6 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2301 State Route 49 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2301 State Route 49, West Monroe, NY
13167, United States

Hours

Reviews

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  • BP
    B Ptak
    Oct 6, 2025
    1.0
    If u live in the west monore area try to get your packages upstairs or FedEx this post office is horrible they will get ur packages in the morning scan that it will be out for delivery then not deliver to some other time. They have done their now more then six times I've had enough.
  • EB
    Eddie Berben
    Sep 26, 2024
    1.0
    The call center is terrible. Can’t get anywhere . And can’t call local people for help
  • CB
    colleen benton
    Apr 1, 2024
    1.0
    after multiple and I mean like over 20 screw ups....seems to be the norm unfortunately ....I call because tracking shows it showed up - its out for delivery its shown up its just arrived with multiple times and you start to think here we go again...and you call for clarification because they close at 215 bankers hours and time limit to get meds for your dog need today and you call...and you wait.....and she can't get the computer to work...then she starts talking to someone leaving you hanging - and you say hello ??? and she comes back sorry it was a customer....??? aren't I a customer your suppose to be helping ? then told um I don't know and your asking hey after multiple packages missing getting suspicious and trying to find it - because its there or is it getting delivered - do I need to come down there to get it - because they have bankers hours - and the employee gets pissy says here's the number call dave he's the district manager have a nice day hangs up on me......yeah - I seriously hope they close this branch no one does anything - knows anything - or can help a customer legitimately asking for help with package their in possession of. if you don't want to work there find another job. or get a clue. excuses of its not my job is getting old. and again today - 4/21/25.....west monroe post office strikes again......my package arrived at west monroe....I expected delivery today as I need it for my job...only to find out they've shipped it to sylvan beach......yeah you can't make this crap up....they are so incompetent - when are they going to shut this location down !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! absolutely ignorant b.s. I ever saw.
  • YY
    YankeesRock13135
    Jan 24, 2021
    1.0
    Stopped attending after 2 straight years of stopping and having the same issue.....bin outside is never emptied.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.