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Visit your local Post Office™ at 71 S Route 9W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The post office located in West Haverstraw, NY gives exceptional customer service. The young man of Indian descent with short black hair, is dedicated, reliable, very friendly, professional, helpful and gorgeous.
EV
Elsa Maria Vasquez
May 24, 2024
5.0
West Haverstraw Post Office has the BEST customer service!!! Grateful for their hard work and dedication.
MM
MIK
Mar 24, 2023
1.0
Worst experience customer service and person to person contact. I tried to call corporate but no luck so here goes. The slender Indian(middle eastern)gentleman with the short black hair is the rudest nastiest person I have ever encountered. It was 4:55 five minutes till closing I know this because he kept screaming it over the counter. The last couple customers were all women I was next in line. The man was nothing short of cold and uninviting. Being that I normally do not go to the post office I was unsure of what envelope I needed for next day air. The gentleman told me come back tomorrow, since I didn’t have my stuff ready and then proceeded to call the next guest. I asked him isn’t it as simple as a envelope change can you please just help me. The gentleman began to argue with me and tell me come back tomorrow because his register needs to be counted and he needs to leave at 5 o’clock on the dot. I mentioned to him there are two other people behind me. Are you going to send them away to. He didn’t answer me. He just yelled over the counter. You guys need to leave I’m close, the truck is outside and it is going to leave. If I do not count my drawer. The situation became a bit rowdy because the people behind me begin to argue that they made it before five. To make a long story short, I left the establishment in tears. I cannot believe this was my experience. I also cannot believe that this person was customer facing. I live in this community and that is my post office but I will NEVER return there as long as that man works there.
EN
Eileen Nodhturft
Oct 5, 2021
1.0
So over a year ago I told the people behind the desk that somebody spilled some thing on the door that was really nasty and sticky went in today and noticed it still has not been cleaned. I have seen the cleaning woman there on multiple occasions and the nastiness is still there.
VN
Vannessa Negron
Oct 10, 2019
2.0
The 2 stars are because there was a human at the location.
Rudeness is unacceptable no matter what age. Customer service is a provision given by the person behind the counter. If the consumer could do the work themselves they would. Well go elsewhere thanks for your time. Sorry for the bother.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 71 S Route 9W in West Haverstraw, NY?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday, 8:30 AM to 11:30 AM; closed on Sunday.
Can I reserve a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online at USPS.com and then complete the setup in person at the Post Office.
Are PO Boxes at this Post Office accessible after normal business hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with this specific location for details.
What is the cost for taking a passport photo at this USPS location?
The fee for a passport photo is currently $15.
If I'm visiting the United States Postal Service, what nearby places can I visit?
Nearby, you can visit Marcella's Pizzeria for a meal, the North Rockland Medical Group PC for health services, or stop by Queeny Nail Salon for beauty treatments.
Is there a convenient place to pick up packages near this Post Office?
Yes, the Amazon Locker at Comodo is nearby, providing a secure location to pick up your packages.
What nearby services can complement a visit to the Post Office at 71 S Route 9W?
You can visit the Spin City Laundromat & Dry Cleaning for laundry needs, or check out David's Check Cashing for currency exchange services nearby.