United States Postal Service

3.1
54 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 75 Barrett Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
75 Barrett Dr, Webster, NY
14580, United States

Hours

Reviews

3.1
54 reviews
5 stars
24
4 stars
5
3 stars
1
2 stars
3
1 star
21
  • JL
    Jennifer LaRose
    2 days ago
    5.0
    I’m at this post office location quite frequently because of my business and the staff is always very friendly and efficient!
  • BP
    Blake Pugliese
    Dec 1, 2025
    1.0
    Terrible mail men. Terrible customer service. They lie and say they tried to deliver packages. And my security cameras show them never arriving even at my mail box let alone my front door. They never even left me a " we missed you" ticket asking me to pick it. When I spoke with someone at the store. They made me wait in a 20 min long line. When the supervisor had the package right there and saw me. But wouldn't give it to me.
  • RR
    racerpoet
    Sep 12, 2025
    4.0
    One of the two USPS locations in the Rochester area that is set up to scan your fingerprints for a background check. Lisa and Stew had a little trouble with the fingerprint machine, but in the end, they got it to work. I had the report with my results emailed to me hours later. Very convenient and saved me a lot of time. This location is in a nice area and the staff is pleasant to work with. Nice and quiet location. Friendly and helpful staff.
  • NH
    Nathan Holtby
    Feb 26, 2020
    1.0
    I recently made a purchase on something and it cost around $100 and needed to return it because it wasn’t the right size. I put the package in the mail drop off place inside the building. 2 weeks later I asked if the seller received the item, he said no. So I went to the post office to track where it was and they said they didn’t have it scanned in their system after showing them my return label copy. Also said “they’ve been having a lot of packages misplaced and that they can’t can’t help me so I’m just out $100”. I would NOT GO to this specific location and wish they had a better system going on.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.