With a focus on the community of small businesses and consumers, Staples in Webster, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Staff are consistently described as friendly, knowledgeable, and helpful, providing excellent service across various departments.
Store Environment
The store is noted for being clean, organized, and well-stocked, contributing to a positive shopping experience.
Product Selection
Customers appreciate the wide selection of products available, including electronics and office supplies.
Pricing Issues
Some customers reported discrepancies between online and in-store prices, leading to confusion and frustration.
Tech Support
The tech department received praise for their knowledgeable assistance and effective problem-solving.
MP
Mark Patrick
Feb 16, 2026
2.0
More attention should be given to paying customers instead of Amazon returns.
RN
Ryan Noble
Feb 12, 2026
1.0
Won't take UPS returns from Amazon with a QR code. Even though the sign on the UPS desk in store says you can at register 3.
JJ
JP
Feb 6, 2026
5.0
Carly's assistance at the UPS shipping area was invaluable. I had never used the UPS desk at Staples before, and she guided me through the process, to make it a quick, smooth transaction.
FI
Farrah Iannettone
Dec 10, 2025
5.0
They handled a last minute large order for me and the girl who helped me was so kind and friendly. Great service!