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United States Postal Service

2.2
(143 reviews)

Business Details

232 Commerce Park Dr, Watertown, NY
13601, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 232 Commerce Park Dr! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
232 Commerce Park Dr, Watertown, NY
13601, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.2
143 reviews
5 stars
34
4 stars
7
3 stars
2
2 stars
6
1 star
94
  • CC
    Chelsea
    Mar 16, 2026
    1.0
    Good luck trying to get help if they mess up your mail.
  • AC
    alex combs
    Mar 13, 2026
    1.0
    Absolutely horrible package didn’t come on time 2 days late after saying out for delivery and I could not even speak to a live representative and I even went to the postal service building the lady said it’s on route and it never showed up absolutely disgusting and horrible
  • DS
    Darlene Simmons
    Feb 21, 2026
    1.0
    In my 64 years I never experienced any Post Office as bad as Watertown’s. I lived in multiple Cities but this Post Office should be condemned !! The Postal Carrier is horribly rude, and totally useless!!!! If I were to say this is the WORSE Post Office in the World that would be putting it mildly!!!! You’re better off getting your mail through Smoke Signals and packages from Horse Buggy. ! It’s So FREAKING BAD I’m ending this message with my name because I don’t give a Damn and I want to let it be known. That’s how BAD IT IS. Sincerely Darlene Simmons.
  • AB
    Alexander Bley
    Feb 12, 2026
    1.0
    No one answers the phones. Voicemail box is always full. Only ever 1 person behind the counter, even during peak hours. Delivery drivers lie about delivering packages, lie about being unable to deliver packages. Overall terrible experience. Everyone there should be fired and replaced.
  • CY
    Cheezits Yo
    Jan 29, 2026
    1.0
    Horrible service by the people who deliver the mail. They scribble on things that arent even addressed to you and force you to take them, including junk mail. They consistently say the package is delivered but they fail to actually deliver it. Thats not even counting the times they leave a note in your mail written on a junk post card that they are refusing to deliver it in the first place due to you not accepting junk mail. They cuss you out, act aggressive, act dismissive, throw packages, and when you go into the post office to talk to a manager about it they do absolutely nothing to resolve the problem; regardless of how many times its brought to their attention. The people at the desk are cool, management is useless, and the people delivering the mail need to be audited at the very least, if not just straight up fired. If i could give this place zero stars, i would.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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