Brand Certified
United States Postal Service
2.2(141 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
232 Commerce Park Dr, Watertown, NY
13601, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 232 Commerce Park Dr! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
141 reviews
5 stars
34
4 stars
7
3 stars2
2 stars
6
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpfulness and rudeness from staff, particularly during phone interactions.
Delivery Issues
Numerous complaints about packages being lost, misdelivered, or not delivered at all, with many customers expressing frustration over the inconsistency of delivery.
Communication Problems
Customers frequently noted that the post office does not answer phone calls, leading to unresolved issues and a lack of communication.
In-Person Experience
While many customers had negative experiences with delivery, some reported positive interactions with staff when visiting the post office in person.
- DSDarlene SimmonsFeb 21, 20261.0In my 64 years I never experienced any Post Office as bad as Watertown’s. I lived in multiple Cities but this Post Office should be condemned !! The Postal Carrier is horribly rude, and totally useless!!!! If I were to say this is the WORSE Post Office in the World that would be putting it mildly!!!! You’re better off getting your mail through Smoke Signals and packages from Horse Buggy. ! It’s So FREAKING BAD I’m ending this message with my name because I don’t give a Damn and I want to let it be known. That’s how BAD IT IS. Sincerely Darlene Simmons.
- ABAlexander BleyFeb 12, 20261.0No one answers the phones. Voicemail box is always full. Only ever 1 person behind the counter, even during peak hours. Delivery drivers lie about delivering packages, lie about being unable to deliver packages. Overall terrible experience. Everyone there should be fired and replaced.
- NCNickolass m Clew-browerFeb 2, 20261.0You know it if you been there .... too much to say
- CYCheezits YoJan 29, 20261.0Horrible service by the people who deliver the mail. They scribble on things that arent even addressed to you and force you to take them, including junk mail. They consistently say the package is delivered but they fail to actually deliver it. Thats not even counting the times they leave a note in your mail written on a junk post card that they are refusing to deliver it in the first place due to you not accepting junk mail. They cuss you out, act aggressive, act dismissive, throw packages, and when you go into the post office to talk to a manager about it they do absolutely nothing to resolve the problem; regardless of how many times its brought to their attention. The people at the desk are cool, management is useless, and the people delivering the mail need to be audited at the very least, if not just straight up fired. If i could give this place zero stars, i would.
- DLDevon LambertJan 26, 20261.0Forget about trying to call their office phone for questions. They do not answer and a message saying “voicemail box is full try again later” is all you’ll receive. Very unprofessional and useless employees.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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