FedEx Ship Center

2.8
260 reviews
Exterior view of FedEx Ship Center
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Business Details

22530 Fisher Rd, Watertown, NY
13601, United States
(800) 463-3339
https://local.fedex.com/en-us/ny/watertown/arta
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About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Watertown, NY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
22530 Fisher Rd, Watertown, NY
13601, United States

Hours

Reviews

2.8
260 reviews
5 stars
99
4 stars
20
3 stars
6
2 stars
9
1 star
126

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported packages being delivered to the wrong address or not delivered at all, often citing drivers' negligence or incompetence.

Customer Service

Feedback on customer service was mixed; while some praised helpful staff, many expressed frustration with unresponsive support and difficulty reaching local offices.

Driver Behavior

Several reviews highlighted poor behavior from drivers, including laziness, rudeness, and failure to follow delivery instructions.

Package Handling

Customers frequently complained about packages being mishandled, damaged, or left in unsafe locations, leading to concerns about theft and damage.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions with staff and satisfactory service during their visits.
  • RD
    Richard Day
    Nov 5, 2025
    1.0
    Driver doesnt have headlights on while in canton ny, 512pm raining out, kinda makes sense that they have a hard time delivering packages to the right addresses, do better
  • CH
    Cory Hall
    Oct 27, 2025
    1.0
    Not the best attitude and they can't even scan your phone for a return,they told me to go to Staples and print the return label.At ups you can email them the return label and they print it for you,it is a lot easier there.
  • JD
    Jeffery Dickinson
    Oct 1, 2025
    1.0
    Horrible company, horrible service. Hope to never use FedEx for any shipping again. Driver and customer support both terrible!
  • LS
    L J Seery
    Sep 30, 2025
    1.0
    Was given a promised date of E.O.B. 9/30/25. Was told by 4 different representatives that the driver put in his notes that he attempted to deliver at AutoZone and they refused to accept delivery, therefore, he entered a new delivery date for tomorrow. I went to AutoZone and they stated the driver was lying and no such attempt was made. AutoZone is now contacting the local FedEx facility manager and the AutoZone manager will be speaking to their driver when he arrives. This single screw up can potentially cost me hundreds of dollars and is bad for business for AutoZone. This driver has managed to disrupt the business day with a single lie. Whomever is running the show locally needs to find another line of work . The Watertown, NY. facility is a shame. A plethora of bad reviews and it's becoming locally known as to why this is. UPS puts FEDEX to shame.
  • __
    __________
    Sep 14, 2025
    5.0
    Very helpful and courteous customer service
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Frequently Asked Questions About FedEx Ship Center

What services are offered at the FedEx Ship Center in Watertown, NY?

The FedEx Ship Center offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, economy, ground, international, and freight shipping.

What are the operating hours of the FedEx Ship Center in Watertown?

The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.