United States Postal Service

3.2
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2 E Main St, Waterloo, NY
13165, United States

Hours

Reviews

3.2
22 reviews
5 stars
8
4 stars
5
3 stars
1
2 stars
0
1 star
8
  • MN
    Maggie Naylor
    Dec 22, 2025
    1.0
    They are liars and they like to mess with peoples packages saying no access to delivery location and holding there packages even when they clearly go down to the post office and show picture proof there is access they say there dog feces but I clearly showed them there is not but they keep making my packages as no access to delivery location when there is
  • JG
    John Gannon
    Dec 2, 2025
    5.0
    First of all I gave this post office a 5 star because of their friendliness and professionalism. I went to the Waterloo USPS to talk with the Postmaster in regards to a damaged item I received in the mail. Not only was the Postmster friendly, professional, she went above and beyond in resolving the problem. I would highly recommend using this post office.
  • RJ
    Rick Jesmer
    Nov 27, 2025
    4.0
    I tried four and a half Stars. Because when they send me a notification I have mail it shows I have no mail pieces available I don't know if that is a program problem or a error in the program. Everything's good otherwise.
  • AH
    Autumn Horst
    Sep 4, 2025
    3.0
    Sign says they open at 8:30. Got there and waited inside 10 minutes for window to open. Friendly staff though!
  • MP
    Michael Paulsen
    May 30, 2022
    5.0
    Great staff

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.