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United States Postal Service

2.8
(120 reviews)

Business Details

71 E Main St, Wappingers Falls, NY
12590, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 71 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
71 E Main St, Wappingers Falls, NY
12590, United States

Hours

Reviews

2.8
120 reviews
5 stars
47
4 stars
6
3 stars
4
2 stars
6
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members, particularly Anthony, received praise for their helpfulness and professionalism, many reviews highlighted rude and unhelpful behavior from other employees.

Delivery Issues

Numerous customers reported problems with mail and package delivery, including misdelivered items, packages left in the rain, and long delays in processing.

Staffing Problems

Customers frequently noted that the post office is understaffed, leading to long wait times and inefficient service.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction with service while others described it as the worst post office they have encountered.
  • GU
    Glenn USA
    Jan 17, 2026
    1.0
    Absolutely terrible. Delivery driver marks my mail undeliverable no access as 500 cars an hour easily drive right past the same mailbox.
  • DV
    Dave Vannostrand
    Nov 19, 2025
    1.0
    I went to see if my mail was being forwarded and I forgot my Liscense . I understand that I said here is wat I had she the lady do t know her name speak like she is of Hispanic decent. Well you have nothing else I said no she said welll I could pick this up off the floor and I’m that person .i guess the customer service is going out the window . She needs to retire
  • KK
    K Kish
    Nov 10, 2025
    1.0
    I have a covered porch and I came home from work to find a package sitting in front of my garage in the pouring rain. The box was soaked. That was totally unnecessary. I tried calling the post office to complain and there is no number listed for my local office. I went through every prompt and was not able to talk to anyone which was very frustrating. I guess a typical government agency. Would the carrier want their packages left out in the rain? Do better Wappingers Falls carrier.
  • JB
    Joseph Blondin
    Nov 6, 2025
    1.0
    We’ve been living at our house for 5 years and we got a letter on Monday that says they prefer to use Cluster Box’s and that they are no longer going to deliver Any mail to our house. No instructions about how to get or where to put the cluster box or what we can do to get our mail back. We’ve tried to go to the post office to talk to the post master but apparently she’s missing and not in any at point during the day. We left a few numbers to call when she’s in and no calls. Just really rude and inconsiderate and I would recommend avoiding this place at all costs
  • JC
    Jesse Caruso
    Nov 3, 2025
    1.0
    Marisol, the supervisor is rude and unhelpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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