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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 21 Framark Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.5
40 reviews
5 stars
23
4 stars
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1 star
13
- 4742n 77wSep 26, 20255.0If you have an issue with delivery : A) Use USPS Informed Delivery to initiate a complaint. This formally begins the archived process when you have a delivery/carrier problem. The complaint is processed then formally given to the local postmaster/supervisor who must contact you to resolve the issue. They don't answer the local phone anymore; that's USPS policy nowadays. There is even a "crammed in mailbox" listing for poor delivery. B) Lookup the USPS Consumer Affairs representative for your region. You can call or fax (yeah facsimile) in your complaint on issues at the local post office. This includes if the issue was not resolved by following "A" above. You will be given an incident number. Using online free fax services creates a paper trail and tell them to email you to further create the paper trail (it's what we do). C) The USPS OIG (Inspector General) If neither of the above resolve your issue the USPS OIG is the top investigatory office of the USPS. They are mostly involved with fraud, waste and abuse but also investigate misconduct of USPS management. They don't deal with complaints. They are an independent office not directly under the postmaster general. A and B should solve the problem. The OIG rarely looks into lower level operations unless it rises to criminal activity. Make sure you have created a USPS Informed Delivery account to protect your mailing address (and mail). It prevents someone from filing fake address changes etc. It is also your first front-line access for lost mail, poor service and employee misconduct. We've filed numerous reports to the USPS Consumer Affairs representative with adequate outcomes although you must focus on them responsibly responding (mention the USPS OIG if they don't). Carrier issues are usually resolved by the local USPS Postal Service, however, use USPS Consumer Affairs if not satisfied. These are federal employees and governed by extensive rules and regulations that they must follow. Finally, take time to post positive reviews when you get good service. The USPS has drastically changed over the past decade. They don't offer the same pay and benefits that carriers and others received just 20 years ago.
- JRJune RossAug 13, 20251.0I often don’t get mail on Mondays although mail inform says I’ve got mail coming that day. I was supposed to get my water bill on Monday and haven’t received it!
- TFTeresa FontDec 5, 20235.0Victor post office has been very helpful and kind. Everyone is very friendly. I've been here for almost 30 years and never had a problem.
- BPBrennen ParkeJul 18, 20231.0If your package is being processed at this location, you are not getting it. Horrible location and service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 21 Framark Dr?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at the USPS at 21 Framark Dr.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo with an appointment.
Do I need an appointment for passport services at this post office?
Most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours may be available.
What are the USPS location's hours of operation?
The post office is open Monday to Friday from 8:30 AM to 5:00 PM and Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
How can I rent a PO Box at this USPS location?
You can reserve a PO Box online by visiting the USPS website or apply in person with two valid IDs and a completed application.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Contact the local post office for specific times.
What nearby places can help me drop off packages if I'm visiting the USPS at 21 Framark Dr?
Nearby USPS Collection Point and US Post Office locations provide alternative places for package drop-offs and mail services.
Are there local businesses near this USPS location where I could shop or eat before mailing packages?
Yes, nearby places include Twin Elder Brewery for drinks and 4 Crafty Hearts for arts and gifts, offering options to visit before or after your USPS trip.
Is there a convenient spot near the USPS at 21 Framark Dr for storage or moving supplies?
Victor Self Storage and U-Haul Neighborhood Dealer, both nearby, offer storage and moving truck rentals respectively for your convenience.
How can customers benefit from the proximity of Victor Town Court and the USPS at 21 Framark Dr?
Customers who have legal or government business at Victor Town Court nearby can conveniently handle mailing or shipping needs at this USPS location in the same area.