Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1747 in Vails Gate offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Old Temple Hill Rd And Old Windsor Rd, Behind Shop Rite.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
173 reviews
5 stars
84
4 stars
15
3 stars
6
2 stars
11
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude and dismissive behavior.
Efficiency
Many customers appreciate the quick service during busy times, but there are complaints about long lines and slow service during peak hours.
Cleanliness and Organization
The store is often described as messy and chaotic, with packages thrown around, leading to concerns about the handling of items.
Parking Issues
Customers frequently mention difficulties with parking, especially during busy times, indicating a need for better parking solutions.
Mixed Experiences
Overall, experiences vary widely, with some customers expressing satisfaction and loyalty, while others report significant frustrations and issues.
- OHOld Experienced Guy Here5 days ago5.0Always helpful, usually busy
- SOSAM OneNov 14, 20255.0Open 7 days, not busy.. formidable staff and quick service
- XMXiomasis MartinezNov 12, 20255.0The staff was friendly, fast, efficient, and helpful. Store was clean and love being greeted when I walk in.
- CMchristopher mcallisterOct 23, 20255.0Busy yet diligent during the busy drop-off hours.
- LRLisenny RodriguezOct 9, 20255.0I am a local and I have been coming here for the past few years. The staff is very quick and friendly. I’m thankful for the support their are rendering to the community. Thank you for all you do!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Vails Gate offer?
The UPS Store in Vails Gate offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in Vails Gate?
The UPS Store is located at 5 Old Windsor Rd, Vails Gate, NY 12584, behind Shop Rite at the corner of Old Temple Hill Rd and Old Windsor Rd.
What are the regular business hours for The UPS Store in Vails Gate?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, and on Saturday from 9:30 AM to 3:00 PM. It is closed on Sundays.
Is The UPS Store open on holidays?
The UPS Store is closed on Thanksgiving Day (November 27, 2025), Christmas Day (December 25, 2025), New Year's Eve (December 31, 2025), New Year's Day (January 1, 2026), and Martin Luther King Jr. Day (January 19, 2026). It has regular hours on Veterans Day (November 11, 2025) and the day after Thanksgiving (November 28, 2025).
What payment options can I use at The UPS Store?
The UPS Store accepts payment via American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I find mailing and shipping supplies at The UPS Store?
Yes, The UPS Store offers office products, mailing supplies, moving boxes, stamps, and postage for your shipping needs.
Does The UPS Store offer notary and shredding services?
Yes, the store provides notary services and document shredding to help with your important documents.
Are there any nearby restaurants I can visit before or after using The UPS Store?
Yes, nearby you can find Frank's Pizza, an Italian and fast food pizza restaurant, Krispy Krunchy Chicken, a chicken restaurant, and Baker's Dozen, a bakery and American restaurant with smoothie and juice bar options.
What nearby businesses can assist with building supplies or retail needs?
Heights Lumber Center, Inc., a building supply and flooring store, is close to The UPS Store and can assist with your construction or renovation needs.
Where can I find personal services near The UPS Store, like spa or orthodontics?
Nearby personal services include Slay Spa, offering beauty and hair removal services, and Vail Orthodontics, providing dental and orthodontic care.