United States Postal Service

3.3
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1709 Genesee St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1709 Genesee St, Utica, NY
13501, United States

Hours

Reviews

3.3
30 reviews
5 stars
14
4 stars
1
3 stars
4
2 stars
1
1 star
10
  • MM
    Mike
    Sep 22, 2025
    3.0
    Lunch....Are you seriously? It's ones PO department with lunch in Utica. If here works one employee, it's OK, but if at least two why you have lunch break🤨
  • NM
    Nur Mohamed
    Dec 22, 2023
    5.0
    Went there 3 times already never had a problem😄
  • DG
    Daniel Garrow
    Mar 20, 2023
    1.0
    Not sure why the entire staff has to take lunch break at the same time and close the store instead of rotating lunches.
  • RG
    R G
    Sep 6, 2022
    1.0
    Slow! Always one person at counter, Never any other registers open always gotta wait for someone to come out from back room smh line are always out the door!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.