United States Postal Service

2.8
57 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 100 Pitcher St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 Pitcher St, Utica, NY
13504, United States

Hours

Reviews

2.8
57 reviews
5 stars
20
4 stars
6
3 stars
1
2 stars
3
1 star
27
  • DC
    Dino C
    Dec 16, 2024
    5.0
    Always nice people...quick and easy 👌
  • JM
    Jason Maxfield
    Feb 11, 2022
    1.0
    UPS. FedEx, both delivered multiple packages at my house. No issues, always seems like a haste with USPS. Said I couldn’t be reached, so how did the other drop offs 3x the size make it with no issues? Then the voice prompt says “requested to hold by the customer.” When it was due to their inability to deliver. Avoid these guys if you want to be haste free with your orders.
  • HC
    Hiz Majezty, Jae Clark
    Jul 14, 2021
    2.0
    Does not answer phone calls does not have option to reach someone does not return calls terrible uncooperative service via telephone
  • JL
    Jeff Lee
    Dec 18, 2020
    5.0
    Thank you Nicole at the Pitcher St location for mailing me my stamps! I was there to ship a package and while there also purchased stamps but I forgot to take them with me. To my surprise Nicole mailed them to me with a nice note. Thanks again Nicole for going out of your way!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.