United States Postal Service

2.8
57 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 100 Pitcher St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 Pitcher St, Utica, NY
13504, United States

Hours

Reviews

2.8
57 reviews
5 stars
20
4 stars
6
3 stars
1
2 stars
3
1 star
27
  • JB
    Jim Buswell
    Jun 24, 2025
    5.0
    Great people. Great service.
  • JU
    Joann U
    Jan 28, 2025
    1.0
    Why is it you can't ever get a human on the phone !?!?
  • TK
    Trisha Kratzenberg
    Jul 25, 2017
    4.0
    No waiting
  • DK
    Dorothea Kohlstock
    Dec 30, 2016
    1.0
    They lost my package but said they left it for me . Never got it. I called the office and of cause they had me on hold. And the office closed.
  • BB
    Brittney Brown
    Dec 5, 2015
    1.0
    They never answer the phone or the number doesn't work. People there am an be rude as hell

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.