Brand Certified
The UPS Store
3.3(155 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
184 N Genesee St, Utica, NY
13502, United States
Certified by The UPS Store • Mar 01, 2026
(315) 790-5033
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ny/utica/184-n-genesee-st
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6544 in Utica offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.3
155 reviews
5 stars
80
4 stars
8
3 stars
3
2 stars0
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rude and unprofessional behavior.
Store Condition
Many reviews indicate significant improvements in the cleanliness and organization of the store, but some still mention issues with messiness and disrepair.
Wait Times
Customers frequently mention long wait times, especially during busy periods, which can lead to frustration.
Parking Issues
The parking lot is consistently criticized for being cramped and in poor condition, causing inconvenience for customers.
- BKBarbara Kappus3 days ago5.0Most pleasant and helpful people! Always friendly and with a smile! Beth’s cheerfulness actually makes me look forward to my UPS errands! A most lovely woman!!
- TTTorFeb 21, 20265.0Tyler is always helpful and a great employee!
- LBLew BaconFeb 19, 20261.0Terrible service, go to the US post office
- GMGunner MorrowFeb 2, 20265.0I really enjoy coming to this location. I think all the employees who work here are extremely friendly and kind. Thank you.
- PRPatricia ReidJan 13, 20265.0The staff are always wonderful at this location! Even when there’s a line to the door, they stay speedy, patient, and super helpful. Great experience every time.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Utica offer?
The UPS Store #6544 in Utica offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
What are the regular business hours for The UPS Store in Utica?
Monday through Friday, The UPS Store is open from 8:00 AM to 6:30 PM. On Saturdays, it is open from 9:00 AM to 3:00 PM, and on Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store in Utica open on holidays?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. On other holidays like November 11 and 28, the store operates regular hours.
What payment options does The UPS Store in Utica accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store in Utica?
Yes, The UPS Store offers mailbox rental services to handle all your mail and packages.
Does The UPS Store provide notary services?
Yes, notary services are available at The UPS Store in Utica.
Where is The UPS Store located in Utica?
It is located at 184 N Genesee St, Utica, NY 13502.
Which nearby restaurants can I visit before or after using services at The UPS Store?
You can visit nearby restaurants such as Subway, Denny's, Wendy's, and McDonald's for a quick bite.
Are there any nearby hotels near The UPS Store where I can stay?
Yes, nearby hotels include Hampton Inn Utica, Days Inn by Wyndham Utica, Motel 6, and Best Western Gateway Adirondack Inn.
What nearby services can assist with moving or automotive needs around The UPS Store?
Nearby, you can find Penske Truck Rental for moving services and CNY Starts for automotive repairs.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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- Phone number
- Official website
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