Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6544 in Utica offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
148 reviews
5 stars
74
4 stars
8
3 stars
3
2 stars0
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting improvements in service since new ownership.
Store Condition
The store has seen significant cleanliness and organization improvements, although some customers still reported issues with messiness.
Parking Issues
Numerous reviews highlighted problems with the parking lot, including disrepair and tight spaces, causing frustration for customers.
Inconsistent Hours
Several customers experienced issues with the store's operating hours, reporting that it was often closed during posted times.
Mixed Experiences
While many customers had positive interactions, there were also complaints about rude staff and poor customer service in certain instances.
- GFGordie Felt4 days ago1.0Chaos and time consuming. Granted, it’s a busy time of year, but multiple interactions with various customer service reps led to me walking out unsatisfied and unsuccessfully able to ship my package.
- SAShenom AllredNov 14, 20255.0I had a lot of Amazon items to return and the employees were very helpful in getting that accomplished!
- VHVivian HorvathNov 8, 20255.0Always dependable and great service. You can’t go wrong.
- DWDonald WashburnNov 3, 20254.0Quick in and out. Parking is a little tight, but good overall.
- MZMike ZaneOct 11, 20255.0The young gentleman in the store today are very helpful and nice. Very professional, smart!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Utica offer?
The UPS Store #6544 in Utica offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
What are the regular business hours for The UPS Store in Utica?
Monday through Friday, The UPS Store is open from 8:00 AM to 6:30 PM. On Saturdays, it is open from 9:00 AM to 3:00 PM, and on Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store in Utica open on holidays?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. On other holidays like November 11 and 28, the store operates regular hours.
What payment options does The UPS Store in Utica accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store in Utica?
Yes, The UPS Store offers mailbox rental services to handle all your mail and packages.
Does The UPS Store provide notary services?
Yes, notary services are available at The UPS Store in Utica.
Where is The UPS Store located in Utica?
It is located at 184 N Genesee St, Utica, NY 13502.
Which nearby restaurants can I visit before or after using services at The UPS Store?
You can visit nearby restaurants such as Subway, Denny's, Wendy's, and McDonald's for a quick bite.
Are there any nearby hotels near The UPS Store where I can stay?
Yes, nearby hotels include Hampton Inn Utica, Days Inn by Wyndham Utica, Motel 6, and Best Western Gateway Adirondack Inn.
What nearby services can assist with moving or automotive needs around The UPS Store?
Nearby, you can find Penske Truck Rental for moving services and CNY Starts for automotive repairs.