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Visit your local Post Office™ at 96 Seymour St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Horrible online and in person forwarded mail since moving. They not only did not forward important mail that’s probably lost but said to call back in 2-3 days. They can’t do anything. Unacceptable and ridiculous. No wonder people don’t use post office anymore
KH
Kelly Hennigan
Aug 30, 2025
5.0
best usps location. always competent and able to help. they take walk-ins for passports on saturdays and the process is quick and efficient. couldn’t recommend this location enough
AR
Angel Rizzo
May 7, 2024
1.0
HORRIBLE CUSTOMER SERVICE!!!!!
JB
John Bachman
Dec 30, 2021
1.0
Gross incompetence at this post office. Ignored my mail hold instructions over the holidays which resulted in a stolen package. Man at the counter refused to help me, and his supervisor basically said "sorry, maybe call the police."
I called USPS who swiftly opened an investigation and will file a subsequent claim for me.
Avoid this post office at all costs. I weep for the people of Tonawanda who have to have their mail delivered by these clowns.
GK
Gary Kopacz
May 14, 2020
1.0
i tried to tell the fill in postal carrier that he had put an envelope in my mailbox that was destined for 54 Taylor Dr. He said that I should put it back in the box and it will be picked up by your regular carrier. I said O.K. I was just bringing it to your attention. I said no problem. He said yeah, no problem, you were just bring it to my attention to tell me I made a mistake in a very sarcastic voice. I think this individual has an attitude problem and I was just trying to be helpful. NEVER AGAIN!!!!!!! I did say I was going to call the postal manager and he just mumbled some thing under his breath. I can't say for sure what it was but I imagine it wasn't complimentary.
p.s. I live on Brighton Road near Greendale Ave.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 96 Seymour St?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your application form before applying.
Do I need an appointment to use the passport services here?
Yes, most passport services require you to schedule an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours for this United States Postal Service branch?
Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can rent a PO Box either online or in person. Applying online is quick and secure via https://www.usps.com/manage/po-boxes.htm and you will receive instructions to complete your setup at the Post Office.
What is the cost of a small PO Box at this location?
PO Box prices vary by location. You can check exact pricing for the Tonawanda area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code 14150.
Are the PO Boxes accessible after lobby hours at 96 Seymour St?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this specific Post Office to confirm.
What nearby places can I visit around the United States Postal Service at 96 Seymour St?
Nearby, you can visit places like Donut Kraze for a coffee and snack, Stamps Bar for drinks, and the Historical Society of the Tonawandas for local history before or after your postal visit.
Are there convenient stores or other shopping options near this Post Office?
Yes, 7-Eleven convenience store is nearby for quick shopping or lottery tickets, as well as Black Sheep Market and Western New York Collectibles Inc for gifts and antiques.
How can nearby services like The Keller Insurance Group or Western Union help me during a visit to this Post Office?
You can coordinate your errands by visiting The Keller Insurance Group for auto insurance or Western Union for financial services, both located close to the Post Office at 96 Seymour St.