United States Postal Service

3.5
39 reviews

About

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Visit your local Post Office™ at 96 Seymour St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
96 Seymour St, Tonawanda, NY
14150, United States

Hours

Reviews

3.5
39 reviews
5 stars
19
4 stars
6
3 stars
0
2 stars
2
1 star
12
  • KF
    Kate Fer
    Oct 15, 2025
    1.0
    Horrible online and in person forwarded mail since moving. They not only did not forward important mail that’s probably lost but said to call back in 2-3 days. They can’t do anything. Unacceptable and ridiculous. No wonder people don’t use post office anymore
  • KH
    Kelly Hennigan
    Aug 30, 2025
    5.0
    best usps location. always competent and able to help. they take walk-ins for passports on saturdays and the process is quick and efficient. couldn’t recommend this location enough
  • AR
    Angel Rizzo
    May 7, 2024
    1.0
    HORRIBLE CUSTOMER SERVICE!!!!!
  • JB
    John Bachman
    Dec 30, 2021
    1.0
    Gross incompetence at this post office. Ignored my mail hold instructions over the holidays which resulted in a stolen package. Man at the counter refused to help me, and his supervisor basically said "sorry, maybe call the police." I called USPS who swiftly opened an investigation and will file a subsequent claim for me. Avoid this post office at all costs. I weep for the people of Tonawanda who have to have their mail delivered by these clowns.
  • GK
    Gary Kopacz
    May 14, 2020
    1.0
    i tried to tell the fill in postal carrier that he had put an envelope in my mailbox that was destined for 54 Taylor Dr. He said that I should put it back in the box and it will be picked up by your regular carrier. I said O.K. I was just bringing it to your attention. I said no problem. He said yeah, no problem, you were just bring it to my attention to tell me I made a mistake in a very sarcastic voice. I think this individual has an attitude problem and I was just trying to be helpful. NEVER AGAIN!!!!!!! I did say I was going to call the postal manager and he just mumbled some thing under his breath. I can't say for sure what it was but I imagine it wasn't complimentary. p.s. I live on Brighton Road near Greendale Ave.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.