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Brand Certified

United States Postal Service

2.5
(105 reviews)

Business Details

401 W Division St, Syracuse, NY
13218, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 401 W Division St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 W Division St, Syracuse, NY
13218, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 1:00 PM
SundayClosed

Reviews

2.5
105 reviews
5 stars
32
4 stars
6
3 stars
7
2 stars
2
1 star
58
  • FB
    Fallon B
    Apr 1, 2026
    5.0
    I am basing my review on the experience that I had at my local United States Postal Service office in Franklin Square, they really came through and they showed out for me. I appreciate them getting my package to me even though I messed up and sent it to one of my old addresses.
  • MH
    Marmar Hines
    Mar 26, 2026
    1.0
    The MANAGER PATRICK is very rude I will never come to the location again your better off going to s Salina than here!!! You ask for a supervisor and he starts screaming I will make sure nobody I’m contacted with comes here honestly don’t even feel safe for my mail to come to location or for me to even go there
  • BB
    BorenDew
    Feb 21, 2026
    5.0
    Staff is very friendly and patient with customers.
  • MK
    Martin Kimber
    Feb 17, 2026
    1.0
    Home delivery is sporadic. I've seen the letter carrier bypass my apartment building. Letter carrier often places my mail in other tenants mail boxes. At the office the employees are often rude and dismissive when I call attention to delayed delivery
  • PS
    Paul Stratton
    Dec 17, 2025
    3.0
    The tracking numbers for packages they provide is laughable as they do not update their system very often in fact I had a package that was delivered in just this morning it is still showing out for delivery and I've had this package for over a week. Shows how inefficient the postal system is

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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