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United States Postal Service

3.0
(56 reviews)

Business Details

1801 Milton Ave, Syracuse, NY
13209, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1801 Milton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1801 Milton Ave, Syracuse, NY
13209, United States

Hours

Reviews

3.0
56 reviews
5 stars
24
4 stars
3
3 stars
3
2 stars
2
1 star
24
  • CR
    Celia Rivera
    5 days ago
    1.0
    If you don't make them scan your package they won't and they won't try to look for it or reimburse you even when you talk to them have to have and they messed up not scanning the package and it's lost in their facility. And btw I didn't leave it in the drop box I gave it to the counter lady and purchased other things but she didn't scan my package! It was lost for over a month and the didn't call me or text me updates like I signed up for so I can get the package back instead of the customer who already got refunded from me, so I take a loss. And the $100 insurance they claim to put on your package is also bull. Don't use this post office unless you get a receipt for every little item and make sure you double check. I myself am reporting them for not doing their job to their higher ups and will not be using the post office in solvay ever again.
  • DP
    Diane Platt
    Feb 11, 2026
    3.0
    the issue I have with this branch is when I stop mail delivery when I go on vacation. I have done stop mail on line. Nope still delivered. Then I stopped on line and filled put their postcard with dates to stop,hand delivered ti the branch and nope still delivered. Spoke to branch and was told on line is unreliable( although all my family has used on line and has never been an issue). Was told last time it's because they have subs fill in. ( my u sual mailman works 5 days,sub fills in 2) Usual mailman is excellent. When I addressed this with branch, same excuse. Again I filled out stop notice,hand delivered and AGAIN it was delivered when stopped. Totally unacceptable!
  • MM
    Mike Mastracco
    Jan 20, 2026
    5.0
    I was in and out very quick just checking a safe deposit box.... Plenty of parking....
  • TD
    Tim Dim
    Nov 8, 2025
    5.0
    I visit this post office often for both my personal and business mail. The staff are always respectful, professional, and efficient. It’s a place where you can actually experience a bit of Joy while running your errands. Always a pleasure to stop by!
  • WC
    WILLIAM M CROWE
    May 6, 2021
    5.0
    The drivers and the staff at the office are amazing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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