United States Postal Service

3.0
112 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5640 E Taft Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5640 E Taft Rd, Syracuse, NY
13220, United States

Hours

Reviews

3.0
112 reviews
5 stars
45
4 stars
10
3 stars
4
2 stars
5
1 star
48
  • NN
    Noah
    Jan 3, 2026
    3.0
    I think they wait till people,s names are the same that get,s along with the only way when they have in common a name
  • JC
    John Cummings
    Dec 18, 2025
    1.0
    Worst shipping company I’ve ever experienced, I pay outrageous shipping fees plus eBay fees, for either packages to get lost and never scanned it or for it to not be delivered when it says. The customer support number is the most useless things ever. Only thing they can do is look up the same tracking that is provided and give the same information you see yourself. Literally the call center serves no purpose or support.
  • TC
    Top Cyanity
    Nov 12, 2025
    1.0
    I never post reviews, but this place was horrible. I stood in line for 26 minutes, the lady Miranda or Marissa (general manager) was no help and also had a very bad attitude with me as well as with everyone else in line. AVOID THIS PLACE! Or better yet ship your items through fedex instead.
  • JC
    Jacob Chandler
    Oct 6, 2025
    5.0
    Super friendly and helpful staff!
  • CE
    Colleen Elizabeth
    Sep 27, 2025
    5.0
    I have to give the biggest shoutout to Eric and Steven at USPS, they are the best. I was working on a nationwide marketing mail-out project and went to this post office four days in a row. There was so much tracking and organization involved, and I honestly wasn’t very familiar with the USPS process at the time. Eric helped me every single day, walking me through everything step by step, and Steven jumped in whenever Eric was with other customers. They worked seamlessly together, keeping things moving so efficiently that there was never even a line. I never once felt overwhelmed because they made everything clear, manageable, and stress-free. It’s rare to see that level of patience, professionalism, and consistency, especially with such a complicated project. Eric and Steven turned what could have been (and was) an overwhelming task into a smooth and honestly positive experience. Huge thank you to them both. They deserve to be recognized for going above and beyond, and I hope this review makes sure they get the credit they deserve.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.