United States Postal Service

3.0
110 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5640 E Taft Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5640 E Taft Rd, Syracuse, NY
13220, United States

Hours

Reviews

3.0
110 reviews
5 stars
45
4 stars
10
3 stars
3
2 stars
5
1 star
47
  • TC
    Top Cyanity
    Nov 12, 2025
    1.0
    I never post reviews, but this place was horrible. I stood in line for 26 minutes, the lady Miranda or Marissa (general manager) was no help and also had a very bad attitude with me as well as with everyone else in line. AVOID THIS PLACE! Or better yet ship your items through fedex instead.
  • JC
    Jacob Chandler
    Oct 6, 2025
    5.0
    Super friendly and helpful staff!
  • TT
    The ToyBreaKer
    Sep 29, 2025
    5.0
    It was good.
  • CE
    Colleen Elizabeth
    Sep 27, 2025
    5.0
    I have to give the biggest shoutout to Eric and Steven at USPS, they are the best. I was working on a nationwide marketing mail-out project and went to this post office four days in a row. There was so much tracking and organization involved, and I honestly wasn’t very familiar with the USPS process at the time. Eric helped me every single day, walking me through everything step by step, and Steven jumped in whenever Eric was with other customers. They worked seamlessly together, keeping things moving so efficiently that there was never even a line. I never once felt overwhelmed because they made everything clear, manageable, and stress-free. It’s rare to see that level of patience, professionalism, and consistency, especially with such a complicated project. Eric and Steven turned what could have been (and was) an overwhelming task into a smooth and honestly positive experience. Huge thank you to them both. They deserve to be recognized for going above and beyond, and I hope this review makes sure they get the credit they deserve.
  • AS
    ABDUL WADOOD SAHAK
    Sep 20, 2025
    1.0
    The staff are insulting and unhelpful. I went there with everything I needed for my passport renewal; however, they only sent partial documents to the agency. A month later, I received a letter in my mailbox. To this day, I continue to receive letters in my mail asking for more documents, and every time, I have to pay extra money to expedite the process. Last time I went they made me do everything I asked for a stapler and one of the assistants handed it to me in a very rude manner he hit/hand while handing it to me. Was not treating me like a customer at all and was giving attitude and was very disrespectful. Overall I will never go there again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.