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United States Postal Service

2.1
(38 reviews)

Business Details

720 University Ave, Syracuse, NY
13235, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 720 University Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
720 University Ave, Syracuse, NY
13235, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 1:00 PM
SundayClosed

Reviews

2.1
38 reviews
5 stars
8
4 stars
1
3 stars
3
2 stars
2
1 star
24
  • IK
    Imran Khan
    Jan 28, 2026
    1.0
    If anyone needs to use USPS for anything, try your best to avoid this office. I had to return my Bangladesh postal ballot, and the return postage was already paid by the government because it used an IBRS paid-return envelope. However, the employee still charged me $50.55 to mail it. I went back later to explain that the ballot should be mailed free of cost, but they denied it multiple times. Meanwhile, other people in the USA have been able to drop off the same type of ballot without paying anything. I don’t know if there’s any way to get a refund, but one thing is clear: they were not professional. They didn’t understand what an IBRS paid-return envelope looks like. Avoid this office if you can.
  • RE
    Roast ed
    Dec 16, 2025
    1.0
    Taller middle age white guy was extremely unprofessional, rude, and unhelpful. Terrible attitude, and he should be revoked from his position immediately.
  • TC
    Thomas Constable
    Oct 27, 2025
    5.0
    This is my go-to post office! The staff is so helpful and courteous- so professional!
  • YL
    Yifan Li
    Jan 25, 2024
    1.0
    Very awful. The staff just sit there play his phone. Answer people’s questions with a very bad attitude. Don’t come to this location unless you are dropping w
  • PR
    Peter Rallo
    Dec 1, 2023
    5.0
    I do not understand all the negativity on this particular post office I live down the street I happen to go there several times a month been going there for years always professional and helpful it's not a pizza shop where they are going to chit chat with you it's a federal building.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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