United States Postal Service

3.0
34 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6581 Kinne Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6581 Kinne Rd, Syracuse, NY
13214, United States

Hours

Reviews

3.0
34 reviews
5 stars
12
4 stars
3
3 stars
6
2 stars
0
1 star
13
  • AS
    Adam Schotz
    Dec 13, 2023
    4.0
    I have nothing really negative to say. The people working there were quick, accurate and very pleasant. More pleasant than most clerks around the holidays. That building is starting to really show its age, though. Overall, a decent visit!
  • BV
    Brhandi Vinton
    Mar 16, 2022
    1.0
    This place is the worst. I cannot wait to move. They don’t process things correctly and they’re rude. I haven’t been getting my mail for almost 2 weeks. I don’t know how many packages weren’t supposed to be forwarded to my physical address and still were, but not only were the not sent to the right address, they were stolen too!!! Apparently it’s because “someone was covering for someone else” 🙄 Do yourself a favor and get a PO Box SOMEWHERE ELSE
  • KA
    Kate Adler
    Dec 25, 2018
    3.0
    I've always had pleasant interactions at this branch, polite clerks who answered basic questions. The lobby is definitely too small for the volume of customers who often wait in a long line out the interior door into the p.o box room. Would love to see remodeling with an expanded lobby and more clerk windows.
  • AP
    Alexis Pierce
    Nov 10, 2018
    5.0
    So patient and professional! They helped us with a complicated order involving many letters to 3 different countries - all different weights. While we were there, another woman had a complaint about perceived mis-information and they handled it clearly and directly. All of this was within 15 minutes of closing on a Saturday with a long line waiting, so they could have easily been rushed or unpleasant. Highly recommend!
  • DM
    Danny Moziak
    Feb 27, 2018
    1.0
    (Please.... read the other customers postings dealing with the same issues.( The front desk Staff ) at Branch 6581 Kinne Rd, Syracuse, NY 13214 is not fit for the USPS. Customer care is the worst i have seen from any business I've ever seen. Poor lack of communication, understanding of how there own system works (The front desk Staff) . Customers are what drives a business.... customers mean nothing at this branch of office. And if you do have a problem with a USPS branch.... can someone, please tell me how to file a complaint and not get told to use a 800 number, yet after calling, being hold for 1 hr 30 mins and talk to a machine the entire time . Very Dissatisfied Customer.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.