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United States Postal Service

2.5
(103 reviews)

Business Details

401 W Division St, Syracuse, NY
13218, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 401 W Division St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 W Division St, Syracuse, NY
13218, United States

Hours

Reviews

2.5
103 reviews
5 stars
31
4 stars
6
3 stars
7
2 stars
2
1 star
57
  • BB
    BorenDew
    Feb 21, 2026
    5.0
    Staff is very friendly and patient with customers.
  • MK
    Martin Kimber
    Feb 17, 2026
    1.0
    Home delivery is sporadic. I've seen the letter carrier bypass my apartment building. Letter carrier often places my mail in other tenants mail boxes. At the office the employees are often rude and dismissive when I call attention to delayed delivery
  • PS
    Paul Stratton
    Dec 17, 2025
    3.0
    The tracking numbers for packages they provide is laughable as they do not update their system very often in fact I had a package that was delivered in just this morning it is still showing out for delivery and I've had this package for over a week. Shows how inefficient the postal system is
  • BB
    Barbara Briggs
    Sep 19, 2019
    1.0
    The doors were wide open and absolutely nobody was at the counter. I could hear people in the back I yelled excuse me and hello and nobody came out, very rude very unprofessional and I will head back to my home post office where there are actually people who can assist me.
  • EE
    Erika
    Apr 21, 2015
    1.0
    Either they don't answer or the line is always busy. #BS

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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