United States Postal Service

2.5
100 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 401 W Division St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 W Division St, Syracuse, NY
13218, United States

Hours

Reviews

2.5
100 reviews
5 stars
30
4 stars
6
3 stars
6
2 stars
2
1 star
56
  • TT
    TheSonsofaadam
    Jul 31, 2025
    5.0
    Most of the people here are very friendly and helpful!
  • LS
    Lashana Swinton
    Jun 7, 2025
    1.0
    This post office is the worst how do places like this stay open they are rude and get paid to not do there job something needs to be done. Change workers but it start from the top management joe is rude so why would we think the workers would be any better its a shame you can't even get your mail from this place they dont even deserve that star
  • RG
    Richard J Goldmann
    Jun 7, 2025
    1.0
    Definitely a Biden era dei post office my mail delivered elsewhere and received other people's mail or not at all when I complained about their ineptitude, service was stopped and couldn't even pick it up at the post office my mail disappeared I believe tampering with mail is a felony
  • KM
    Kyle McAuliffe
    Dec 16, 2021
    5.0
    This review is strictly related to this office. The staff are incredibly helpful and kind, while still being efficient. I’ve had terrible experiences at other offices but I can’t thank them enough for the help they provided to me for past year and a half. USPS as a whole would not get 5 stars, more like -10. But that’s not the fault of the employees at this office. They do everything they can to be helpful and deal with so much BS from rude customers.
  • SH
    Sing Hua
    Jul 17, 2020
    1.0
    Worst post office in history. Rude, lost mail, delays, damaged packages. Pick and chose when they actually want to do anything correctly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.