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Visit your local Post Office™ at 401 W Division St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The tracking numbers for packages they provide is laughable as they do not update their system very often in fact I had a package that was delivered in just this morning it is still showing out for delivery and I've had this package for over a week. Shows how inefficient the postal system is
TT
TheSonsofaadam
Jul 31, 2025
5.0
Most of the people here are very friendly and helpful!
ON
Ophelia Noble
Feb 5, 2022
1.0
Yeah they lost a package sent to my grandmother as a thanksgiving gift) and I went through hurdles (3-4 calls + 5-6 emails + 2 opened cases) to finally have Customer Service supervisor say package is gone. The entirety of my struggles took 2 months and she never got the gift, something that was customized and I hoped would cheer her up because of how her life has been affected very recently.
I remember being in some call with someone who was accusatory. It was baffling and this is what happened: He was repeating a number to verify with me. I heard the wrong thing, so I told him that wasn’t right. Then I told him the actual number. He said it was what he said, which was both an unnecessary thing to say and spoken in a rude tone. He acted insulted as if I just questioned his authority and accused him of doing something wrong when anyone with common sense would assume I’d simply misheard and move on. And yes, his tone emanated contempt and disgruntlement at being in a call at all. [There is a chance my call was actually with another company and not USPS so I will remove that little anecdote if I end up realizing this is the wrong company to blame, only for that specific case of rudeness].
I’m glad the actual Supervisor of Customer Service emailed me directly in the end but now I have to fight the vendor (from AliExpress) so that I can get my money back - which they are still refusing. If I successfully re-open communication with her I might give another star.
BB
Barbara Briggs
Sep 19, 2019
1.0
The doors were wide open and absolutely nobody was at the counter. I could hear people in the back I yelled excuse me and hello and nobody came out, very rude very unprofessional and I will head back to my home post office where there are actually people who can assist me.
EE
Erika
Apr 21, 2015
1.0
Either they don't answer or the line is always busy. #BS
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 401 W Division St?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online; limited walk-in hours are available at select locations.
What are the business hours for the USPS at 401 W Division St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 1:00 PM. It is closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and a completed application form.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the local Post Office.
What nearby places can I visit after using the Post Office at 401 W Division St?
You can visit the nearby Freedom of Espresso café for coffee and bakery treats, or check out the Central Rock Gym for rock climbing activities.
Are there other postal services close to this USPS location?
Yes, nearby post offices include Franklin Square Post Office and another United States Postal Service location, providing additional mailing options.
Can I find financial and legal services near the USPS at 401 W Division St?
Yes, there are nearby financial advising firms like Bankers Healthcare Group and Madison Financial Planning Group, and legal services such as Tully Rinckey PLLC and Westfall Law PLLC.
Where can I find printing and business services close to this Post Office?
Nearby services include upstate printing for printing needs and Rapid Response Monitoring Services for IT and home security solutions.