The UPS Store

3.8
133 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1388 in Syracuse offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Western Lights Blockbuster Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
4736 Onondaga Blvd, Syracuse, NY
13219, United States

Hours

Reviews

3.8
133 reviews
5 stars
85
4 stars
9
3 stars
2
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Notary Services

Numerous complaints were made regarding the notary services, including issues with scheduling, staff availability, and lack of communication.

Efficiency

While some reviews noted quick and efficient service, others experienced delays and poor handling of packages.

Management Issues

Several reviews pointed out unprofessional behavior from management and a lack of support for staff, leading to negative customer experiences.

Mixed Experiences

Overall, customer experiences varied widely, with some expressing satisfaction while others reported serious issues with service and package handling.
  • JR
    James Robinson
    6 days ago
    5.0
    The UPS Store in Western Lights Syracuse New York is absolutely amazing. Great service, nice people, very knowledgeable and helpful. ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ
  • PP
    Poet
    Nov 12, 2025
    5.0
    First rate
  • RR
    Remy
    Sep 25, 2025
    1.0
    I scheduled an appointment for notary service at 8 am. The notary person was late, he came in around 8:30 ish, way past my scheduled time!! I didn't get any form of communication about any kind of delay. I waited because I couldn't afford to find another person at that time since I had already taken time from work and needed my papers signed ASAP. When I got to the notary he did not apologize or acknowledge his lateness. Very unprofessional!!!!!! Do better!!!!!!!!!!
  • SA
    Sharon Argus
    Sep 24, 2025
    5.0
    Always top notch service! Extremely nice, helpful & professional. Customer service is amazing: Oren & Danny were very helpful & kind and seem to really enjoy their job!!! I will always return to this store!! Thank you for having awesome service!
  • FF
    Frieda Freund
    Sep 12, 2025
    5.0
    The staff at this UPS Store are incredibleโ€”friendly, professional, and always willing to go the extra mile. They make every visit easy and stress-free, handling everything with care and genuine kindness. Truly above-and-beyond service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store at 4736 Onondaga Blvd?

The UPS Store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:30 AM to 4:30 PM, and Sunday from 10:00 AM to 3:00 PM.