AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
So placed an order for delivery Feb 28 to Sams Club. Paying a shipping fee. They deal with a company called AIT Worldwide Logistics. I will not be getting my order for over 2 Weeks. The company will then call and make an appointment for delivery. I have tried to contact them to set it up during my hours I am awake, as my phone is in do not disturb when I sleep(night shift work) They will not take a pre-contact call to just deliver the item. And if I do not answer when they decide to call- whenever that may be—- they will deliver it at a later time.
I am 100% dissatisfied with this experience. And will never order any product from a company that utilizes this third party delivery service. I can’t even call it a service. More like a DISSERVICE. 🤬🤬🤬🤬🤬🤬
Sam's Club you gotta do better.
BG
Brad Greene
Feb 15, 2022
2.0
Verry little detail where package is and no idea exept a certain day when it could be delivered. No time of delivery even after the date it says to be delivered it doesn't arrive and no updates to shipping progress. Was supposed to be here on a Monday now Wednesday and they call and say it will be Friday afternoon sometime between noon and 4. Just ordered a TV from Walmart wouldn't think it would be so bad. Never will I order from Walmart again
TL
Tyler Lundy
Jan 31, 2022
1.0
I ordered a TV from Walmart.com and its was supposed to be delivered by today I payed for it to be delivered today but they won't deliver it until they call me tomorrow when it is supposed to be here today, I wouldn't recommend getting anything shipped from this company they do not deliver on time and make excuses why its not delivered if I could give negative stars i would
JP
Joe Paone
Apr 11, 2020
5.0
When they delivered the washer they were in and out within 30 minutes. They removed the old washer and installed the new one right out of the box. The crew was careful not to damage the walls and they were very. Friendly
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Where is AIT Worldwide Logistics' Syracuse location?
AIT Worldwide Logistics is located at 443 North Franklin Street, Suite #230, Syracuse, NY 13204, USA.
What are the operating hours of AIT Worldwide Logistics in Syracuse?
AIT Worldwide Logistics in Syracuse is open Monday through Friday from 7:00 AM to 6:00 PM and closed on weekends and certain holidays.
Does AIT Worldwide Logistics offer international shipping services?
Yes, AIT is a global freight forwarding company experienced in shipments worldwide, including customs clearance support with an in-house licensed customs brokerage team.
Can customers drop off return items at the Syracuse AIT facility?
No, AIT facilities are not consumer parcel drop-off locations. Customers should contact their seller or shipper to arrange returns.
What types of freight services does AIT Worldwide Logistics provide?
AIT offers freight forwarding services including air freight, ground distribution, sea freight, import, export, customs clearance, warehousing, and intermodal transport.
Is AIT Worldwide Logistics certified as a freight forwarder?
Yes, AIT holds multiple certifications across global locations, including authorized economic operator status and good distribution practices certification.
Are there wheelchair accessible parking facilities at the Syracuse location?
Yes, the Syracuse location of AIT Worldwide Logistics has wheelchair accessible parking available.
What nearby places can customers visit before or after visiting AIT Worldwide Logistics?
Customers can visit Franklin Square Park for recreation or enjoy a coffee at Freedom of Espresso, both located near AIT Worldwide Logistics in Syracuse.
Are there local businesses near AIT Worldwide Logistics that offer related professional services?
Yes, nearby are professional service providers such as Robert T Cherry CPA for financial services and Dermody Burke & Brown for accounting and marketing consulting.
Which nearby locations can assist with physical therapy and training needs around AIT Worldwide Logistics?
Peak Performance Management offers education, physical therapy, and occupational therapy services nearby, while AJS Training Services LLC provides business consulting and training.