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Primo Brands Delivery

3.9
(479 reviews)

Business Details

275 Oak Dr, Syosset, NY
11791, United States

About

Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.

Location

Primo Brands Delivery
275 Oak Dr, Syosset, NY
11791, United States

Reviews

3.9
479 reviews
5 stars
342
4 stars
4
3 stars
3
2 stars
6
1 star
124
  • LA
    Leon Adams
    2 days ago
    5.0
    I was going to let the water service go until I met Jerry. He is very understanding respectful an Know what he doing when it comes to this water service. Especially the cleaning for dispensary an making sure dispensary works everything before he go.
  • LJ
    Laesha JL
    Apr 11, 2026
    5.0
    Jerry was great 👍🏽
  • AT
    Abigail Torres
    Jan 26, 2026
    1.0
    They will steal your money. They are taking $250 from my check for a late fee . they schedule me for dropping off the load on a day that they are not working and then they say I am late . Now they will take $250 from my check
  • LW
    LM WL
    Jan 22, 2026
    1.0
    Worst service ever. They canceled my orders and rescheduled the service without telling me, after the delivery had already been made. The only thing that arrives on time is the bill. Their customer service is ridiculous as well—they never reply to emails.
  • MW
    Matthew Wynne
    Nov 14, 2025
    1.0
    Horrible company. They are evidently a national company that bought out ready refresh and since that point the service was terrible because they couldn't attract sufficient staff to manage the customer base. I wouldn't be surprised if what staff they did have was just as dissatisfied as we were. They'd miss delivery after delivery and when we finally had to fire them and go with another local outfit (whose service is great, by the way), they refused to pick up their empty bottles and claimed that they owed no deposit, even though the deposit was $8 per bottle. So they're rip-off artists as well. Sorry, you can't save face by writing a contrite review response. The time to provide good service is before the bad review gets written.

Frequently Asked Questions About Primo Brands Delivery

What services does Primo Brands Delivery offer?

Primo Brands Delivery provides a comprehensive selection of branded beverages delivered directly to homes and businesses, including water brands like Poland Spring®, Pure Life®, Saratoga®, and many more.

Where is Primo Brands Delivery located?

Primo Brands Delivery is located at 275 Oak Dr, Syosset, NY 11791, United States.

Brand Certified Facts from Primo Brands Delivery

This information is certified by Primo Brands Delivery and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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