United States Postal Service

3.0
208 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4515 44th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4515 44th St, Sunnyside, NY
11104, United States

Hours

Reviews

3.0
208 reviews
5 stars
85
4 stars
12
3 stars
9
2 stars
12
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised specific staff members, particularly Raj and Alexis, for their helpfulness and professionalism, while others reported rude or unhelpful interactions.

Staffing Issues

Several reviews mentioned understaffing and long wait times, with complaints about only a few counters being open during busy hours.

Mixed Experiences

While some customers had positive experiences with efficient service, others reported serious issues such as lost mail and poor management.

Management Concerns

There were multiple complaints regarding management's responsiveness and the overall organization of the post office, with calls for better training and accountability.
  • RV
    Redshift Vintage
    Jan 2, 2026
    1.0
    After living here 2.5yrs, about 6-7 months ago I stopped getting packages delivered. Every single USPS package that is out for delivery on any given day eventually says “Delivery Attempt Notice Left (No Secure Location Available)” - a notice is never left, and they never attempt redelivery. I have to physically go to the USPS store to pick up the package I paid my own $ to ship. I called to complain several times once it became a pattern and the person I spoke to said the new guy isn’t doing his job right. For real. I’ve been in my apt every day every time, I never hear the buzzer and get many pkgs delivered by FedEx, UPS, OnTrac, DoorDash, etc with no problem at all. I hope they can figure out how to fix the situation. It’s really hard to take off work and consistently interrupt my job & daily schedule to do someone else’s job- I mean, I paid usps the money I worked for to do their job. It’s like pissing in the wind.
  • RS
    R S
    Dec 30, 2025
    5.0
    thank you so much for Raj! He is the best person I ever met in usps! The service is prefer and he help me a lot🫶🫶🫶
  • KK
    Kuchen
    Dec 29, 2025
    2.0
    Good service, but the mailbox directly out the door has glue or sticky tape stopping letters from going down!!! Been like this for 2 weeks
  • AS
    Aleksandra Skorobogatova
    Dec 20, 2025
    5.0
    Came early on a Saturday expecting the worst, but the line moved quickly, the woman assisting me was pleasant, and my experience shipping a large package was easy and I thought the price (with own packaging) was really good. Recommend this USPS! EDIT: BEING YOUR OWN PEN!
  • JM
    Jack M
    Dec 18, 2025
    5.0
    I stopped by the post office to check about my delivery package the manager Mr. Raj who got out of his to assisted me track my package contracted the driver I got my package delivered in less than one hour Great service quality customer care 🙏🙏

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.