United States Postal Service

2.9
200 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4515 44th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4515 44th St, Sunnyside, NY
11104, United States

Hours

Reviews

2.9
200 reviews
5 stars
79
4 stars
12
3 stars
9
2 stars
11
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Raj and Magali received numerous positive mentions for their helpfulness and dedication, while some staff were criticized for rudeness and poor service.

Staffing Issues

Customers frequently noted long wait times and understaffing, leading to frustration during busy hours.

Management Concerns

Several reviews highlighted issues with management, including perceived incompetence and lack of effective communication.

Mixed Experiences

While many customers praised the friendly and efficient service, others reported negative interactions, particularly with specific staff members.

Postal Service Reliability

There were complaints about lost mail and delivery errors, raising concerns about the reliability of the postal service at this location.
  • AH
    Ale Humano
    4 days ago
    5.0
    Been using this place a few years and the folks who work here don’t get enough credit. They work so hard, are really generous with their time, have always been the most helpful of any branch I’ve ever visited, and endure a slew of some of the rudest customers I’ve ever seen sometimes. I know most of the community is kind, but I hope everyone who stops by this branch takes a deep breath before going in. Juuuuust in case they’re forgetting that the folks behind the glass are our neighbors and deserve kindness and patience. We’re lucky to have this crew be our local post office team. Thank you!!!
  • TS
    Tanya Strojnik
    5 days ago
    1.0
    The clerk that helped me was a very rude and unfriendly female. She clearly hates her job.
  • SG
    S G
    6 days ago
    1.0
    I occasionally visit this location for some quick purchases. On most of my visits I see the counter staff behave normally, but not always. On some visits I see them noticeably rude during interaction, which creates an unpleasant experience. I see it happens with other customers too. My other concern, however, is the misleading and ineffective customer satisfaction survey process. The survey screen is presented to the customer immediately upon approaching the counter, before any service has been rendered. The display time for the survey is extremely short (approximately 3-4 seconds), making it impossible for a customer to read the prompt and input an honest response after receiving service. This procedure appears designed to intentionally bypass the integrity of the survey by soliciting a premature, and likely positive, response, thereby misrepresenting the true level of customer satisfaction. I urge the supervisor or a higher command to review and address this practice immediately to ensure the survey is administered after the service is complete, in compliance with standard customer feedback policies. Lastly, be nice to everybody. Rudeness doesn't help any body. Smile :)
  • JY
    Jiale Yu
    Nov 13, 2025
    5.0
    The officer Raj is the most patient, nicest agent I have ever seen. He is professional and considerate.
  • JG
    John G
    Oct 22, 2025
    5.0
    Raj to the rescue again. The new mailman keeps putting my packages in the parcel box but doesn’t know how to remove the keys from empty parcel boxes so he doesn’t put a key in my mailbox to be able to access my package/parcel box, the solution is go to the post office and ask for manager Raj and he will come personally and walk 4 blocks to the building and get your package out of the parcel box, happened 3-4 times this year already, Raj to the rescue again today here in Sunnyside, thank you again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.