Staples

4.1
172 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Stony Brook, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2100 Nesconset Highway, Stony Brook, NY
11790, United States

Hours

Reviews

4.1
172 reviews
5 stars
106
4 stars
27
3 stars
7
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude and unresponsive.

Product Availability

Customers appreciate the wide selection of products available, but some report issues with pricing discrepancies and stock availability.

Store Environment

The cleanliness and organization of the store received negative comments, with some customers noting a messy environment and poor layout.

Efficiency

Many reviews mention long wait times for services, particularly in the print center, leading to frustration among customers.
  • KD
    Kelsey DiCio
    Dec 16, 2025
    1.0
    Don’t ship here they forgot to scan a 400$ package I had to come in and look for my order out of 1000 packages and the lady was making comments about how she’s wishing me luck finding it although it wasn’t even my fault horrible, horrible horrible customer service
  • MK
    Mark Kaplan
    Dec 12, 2025
    5.0
    Went to lake grove staples. Representative at the ink area was very helpful to me. He was enthusiastic and knowledgeable.
  • MB
    Mary Braccio
    Dec 4, 2025
    5.0
    Great store with everything you could need for any profession and/or project. Reasonable prices too. And the people who work there are really helpful and know their stuff
  • LN
    Laura Nochisaki
    Dec 1, 2025
    5.0
    So nice to enter a store and have friendly people offer to help you, not on their personal phones and socializing with each other. Customer service was great from help finding products to check out help with online purchasing as well. Especially if you don't shop on line.
  • SP
    Static Paradise
    Nov 28, 2025
    1.0
    When buying bins today marked for $7.99 each when you buy 3 but it’s $8.99 when buying one. When going up to buy and once rung up, it was being rung up for $10.99 when I told her about the price on the sign said $7.99 she got her manager for confirmation of the sale. Said I was correct but for some reason the cashier refused to sell it to me for the price advertised in the store. When I told her what her manager just said to us, she gave us a nasty attitude and kept saying “NO” I was already fed up from the day, told her to forget it and left the store without buying anything. Don’t waste your time here with the customer service. You’re better off buying supplies online.

Frequently Asked Questions About Staples

What are the regular business hours for Staples in Stony Brook, NY?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What types of services does Staples offer at the Stony Brook location?

Staples provides printing, shipping, technology, travel, recycling, direct mail, design, passport photos, Amazon returns, and Amazon pickup services.