United States Postal Service

2.6
86 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2845 Richmond Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2845 Richmond Ave, Staten Island, NY
10314, United States

Hours

Reviews

2.6
86 reviews
5 stars
26
4 stars
7
3 stars
4
2 stars
3
1 star
46
  • MM
    Michele Mar-Tang
    3 days ago
    4.0
    I had to post a package for overseas and honestly I was nervous after seeing all the negative reviews about Mary… I was praying I wouldn’t get her but turns out I did.. she was VERY kind and helpful and even thanked me for my patience
  • YY
    YYDS
    Nov 9, 2025
    1.0
    Have the service staff at the post office undergone any training? I took my return item to their post office for return. I printed out my return form, but the staff said it didn't need to be attached to the package. How can I return the item without the QR code of the return form? I'm now worried about my item's whereabouts at their post office and my refund hasn't been credited to my account. They really seem to have no experience at all
  • SB
    Stephanie B
    Oct 16, 2025
    1.0
    Horrible workers. I’ve been to the post office many times before and the employees have always been miserable, but whatever. However, today I went with all my packages and my 3 young kids and Mary was beyond rude. To start like I said I went there with a lot of packages to be mailed out which I know is a pain and probably annoying for the employees but there are no rules that say you can only mail a certain amount of packages. When i first got to the window I told her I have a lot of things and she instantly made a face. I put all the packages in the window and she opens the other side and starts throwing some into a bin and says how she can’t scan them because it’s too many and they’ll be scanned at the next stop. I told her I don’t understand why they can’t be scanned here and all she kept saying was because it’s too many. Mind you there was no line behind me and I was only the only one there. I asked her for them back because I wanted to have a receipt in case anything went wrong with the shipments. She gave me 7 packages back. I then said to her so now I have to go to another post office for 7 packages? And she said yes without a care in the world. So rude and so ridiculous that you would refuse to scan someone’s packages because “there’s too many”. I was there at 9:15 in the morning, the post office opens at 8:30.. how could you be so miserable already Mary? Just pure laziness and a disgrace. Anyway I had the drag my 3 young kids and more packages all the way to another post office all because Mary was too lazy to scan them. You literally push a button on a scanner doesn’t seem that hard to me, maybe find another job if this is not working for you Mary.
  • BB
    Brandon
    Oct 15, 2025
    1.0
    Mary, is an embarrassment and should be ashamed of her self ! A poor excuse of a worker and should be on unemployment with the lack of skills she offers. Her work ethic is terrible and she wants to do the bare minimum! Her attitude is so bad that the regular shippers that go to this location all know of her and all share there bad experiences with her. This location should really consider looking into the way she treats people. I understand short staffed and annoying amount of customers but still she doesn’t want to work at all.. rolling her eyes is her specialty tho now that she’ll do…
  • RS
    remon said
    Jul 11, 2025
    3.0
    May they can get 5 stars in the future if they improve how to be quick and fast (with accuracy) plus giving friendly face to customers……..thx

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.