Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2845 Richmond Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I had to post a package for overseas and honestly I was nervous after seeing all the negative reviews about Mary… I was praying I wouldn’t get her but turns out I did.. she was VERY kind and helpful and even thanked me for my patience
YY
YYDS
Nov 9, 2025
1.0
Have the service staff at the post office undergone any training? I took my return item to their post office for return. I printed out my return form, but the staff said it didn't need to be attached to the package. How can I return the item without the QR code of the return form? I'm now worried about my item's whereabouts at their post office and my refund hasn't been credited to my account. They really seem to have no experience at all
SB
Stephanie B
Oct 16, 2025
1.0
Horrible workers. I’ve been to the post office many times before and the employees have always been miserable, but whatever. However, today I went with all my packages and my 3 young kids and Mary was beyond rude. To start like I said I went there with a lot of packages to be mailed out which I know is a pain and probably annoying for the employees but there are no rules that say you can only mail a certain amount of packages. When i first got to the window I told her I have a lot of things and she instantly made a face. I put all the packages in the window and she opens the other side and starts throwing some into a bin and says how she can’t scan them because it’s too many and they’ll be scanned at the next stop. I told her I don’t understand why they can’t be scanned here and all she kept saying was because it’s too many. Mind you there was no line behind me and I was only the only one there. I asked her for them back because I wanted to have a receipt in case anything went wrong with the shipments. She gave me 7 packages back. I then said to her so now I have to go to another post office for 7 packages? And she said yes without a care in the world. So rude and so ridiculous that you would refuse to scan someone’s packages because “there’s too many”. I was there at 9:15 in the morning, the post office opens at 8:30.. how could you be so miserable already Mary? Just pure laziness and a disgrace. Anyway I had the drag my 3 young kids and more packages all the way to another post office all because Mary was too lazy to scan them. You literally push a button on a scanner doesn’t seem that hard to me, maybe find another job if this is not working for you Mary.
BB
Brandon
Oct 15, 2025
1.0
Mary, is an embarrassment and should be ashamed of her self ! A poor excuse of a worker and should be on unemployment with the lack of skills she offers. Her work ethic is terrible and she wants to do the bare minimum! Her attitude is so bad that the regular shippers that go to this location all know of her and all share there bad experiences with her. This location should really consider looking into the way she treats people. I understand short staffed and annoying amount of customers but still she doesn’t want to work at all.. rolling her eyes is her specialty tho now that she’ll do…
RS
remon said
Jul 11, 2025
3.0
May they can get 5 stars in the future if they improve how to be quick and fast (with accuracy) plus giving friendly face to customers……..thx
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service located at 2845 Richmond Ave?
This Post Office offers mail and package sending, money orders, PO Boxes, passport applications, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and most also take passport photos. Complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for this Postal Service location?
Monday through Friday, the Post Office is open from 8:30 AM to 5:30 PM; Saturdays from 8:30 AM to 3:00 PM; closed on Sundays.
Can I rent a PO Box at the 2845 Richmond Ave Post Office?
Yes, you can apply for a PO Box online or in person with two valid IDs and a completed application. Prices vary by location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, specific lobby hours vary per location. Please check with this Post Office for exact times.
What is the cost for a passport photo at this USPS?
The fee for a passport photo is $15 at USPS locations offering this service.
What nearby shopping options are available around the United States Postal Service at 2845 Richmond Ave?
Nearby shopping includes Staten Island Jewelry Exchange for jewelry and fashion accessories, Old Navy for clothing, and Five Below for discount shopping and arts and crafts.
Are there dining options close to the Post Office for before or after your visit?
Yes, you can visit nearby restaurants such as Jade Island for Asian cuisine, Five Guys for burgers, and Millers Staten Island Ale House for a variety of dishes including seafood and steaks.
If I need banking or telecom services near the USPS, where can I go?
Chase Bank is nearby for financial services, while AT&T and Spectrum Store offer mobile phone and internet services close to the Post Office location.