United States Postal Service

2.4
158 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2562 Hylan Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2562 Hylan Blvd, Staten Island, NY
10306, United States

Hours

Reviews

2.4
158 reviews
5 stars
42
4 stars
11
3 stars
9
2 stars
6
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over disrespectful interactions.

Long Wait Times

Customers consistently reported extremely long wait times, often with only one or two tellers available to assist a large number of patrons.

Package Handling Issues

Several reviews mentioned lost packages and poor tracking, leading to dissatisfaction with the handling of mail and packages.

Mixed Experiences

While many customers had negative experiences, a few noted positive interactions with specific staff members, indicating inconsistency in service quality.
  • OU
    Oleg Umryakov
    Dec 1, 2025
    1.0
    only one cashier there weird situation
  • TG
    Tazztheassasinater Gaming
    Oct 22, 2025
    1.0
    If I could give zero stars I would, they all have attitude problems and disrespectful. Don’t bother coming here.
  • DS
    Dwight Spears
    Oct 22, 2025
    5.0
    They are extremely kind and shows compassion to all customers
  • JL
    J L
    Oct 14, 2025
    1.0
    There’s only one window open out of 6 windows at all times so be prepared to cut 1-2 hours out of your day to send a package. Also today at 3pm a man cut me in line at the self service station and had between 75-100 small yellow packages in a trash bag to scan. He was there for about a half hour scanning each one before I just decided to walk out. No employees stepped in and a line piled up. It’s currently 6pm and who knows, he’s probably still in there scanning those packages. There should be a limit set of like 3-5 packages max. ~100 packages are you serious?!!! And no one does anything?!!
  • AL
    Andrea L
    Oct 14, 2025
    1.0
    This post office is the worst. The line is literally out the door, and they have only 2 people working. This is unexceptable, and no one even apologizes for the long wait.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.