United States Postal Service

2.4
159 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2562 Hylan Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2562 Hylan Blvd, Staten Island, NY
10306, United States

Hours

Reviews

2.4
159 reviews
5 stars
41
4 stars
11
3 stars
10
2 stars
6
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about disrespectful behavior and lack of assistance.

Long Wait Times

Numerous reviews highlighted extremely long wait times, often with only one or two clerks available to serve a large number of customers.

Package Handling Issues

Several customers experienced problems with lost or misdelivered packages, leading to frustration and dissatisfaction.

Mixed Staff Experiences

While some customers praised individual staff members for their helpfulness, many others reported negative interactions, indicating inconsistency in service quality.

Facility Management

Customers noted issues with the cleanliness and organization of the post office, as well as inadequate staffing during peak times.
  • TG
    Tazztheassasinater Gaming
    Oct 22, 2025
    1.0
    If I could give zero stars I would, they all have attitude problems and disrespectful. Don’t bother coming here.
  • DS
    Dwight Spears
    Oct 22, 2025
    5.0
    They are extremely kind and shows compassion to all customers
  • JL
    J L
    Oct 14, 2025
    1.0
    There’s only one window open out of 6 windows at all times so be prepared to cut 1-2 hours out of your day to send a package. Also today at 3pm a man cut me in line at the self service station and had between 75-100 small yellow packages in a trash bag to scan. He was there for about a half hour scanning each one before I just decided to walk out. No employees stepped in and a line piled up. It’s currently 6pm and who knows, he’s probably still in there scanning those packages. There should be a limit set of like 3-5 packages max. ~100 packages are you serious?!!! And no one does anything?!!
  • AL
    Andrea L
    Oct 14, 2025
    1.0
    This post office is the worst. The line is literally out the door, and they have only 2 people working. This is unexceptable, and no one even apologizes for the long wait.
  • RR
    Rashonda
    Oct 6, 2025
    1.0
    Yes every USPS worker is stressed. But when you are asked to use a machine waste over $26.00 because you made a simple mistake or have problems using it and they don't want to help you it's ridiculous. When you fix your address 4 times and this happens to be the office for my neighborhood and 6 different peices of my mail is opened up, retaped with 6 distinct different places with the SAME HANDWRITING, some NOT POSTMARKED and various mail that I should have received and I DIDN'T GET THEM, it's either the MAN OR RD MAIN OFFICE or this one. The ONLY USPS POST OFFICE WITH ABSOLUTELY INCREDIBLE PEOPLE IS THE ONE IN MARINORS HARBOR ON FOREST AVE BY THE BEACON COMMUNITY CENTER HOWEVER THEIR PARKING LOT IS ATROCIOUS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.