United States Postal Service

2.1
209 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 160 Tompkins Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
160 Tompkins Ave, Staten Island, NY
10304, United States

Hours

Reviews

2.1
209 reviews
5 stars
47
4 stars
7
3 stars
7
2 stars
7
1 star
141
  • YC
    Yui Chan
    Sep 23, 2025
    1.0
    Staff here are rude and mean. Try a different post office
  • AM
    Assem Mahdy
    Sep 21, 2025
    1.0
    I had a very poor experience with the passport service. The employee responsible for accepting passport applications and taking photos took my picture in the wrong size. After a week of waiting for my expedited processing, I received a letter from the State Department stating that the photo was the incorrect size. When I returned to the post office to show the employee the letter, she denied that it was her mistake. I asked to speak to a supervisor, who came out with a careless attitude and was unhelpful. I insisted on retaking the photo and requested free express mail due to the inconvenience. The supervisor refused my request and only agreed to retake the photo for free as a "courtesy." I found this very unreasonable, as I ended up having to pay for express mail again. I do not recommend using this office for any services, as the employees are incompetent and exhibit rude and careless attitudes. No wonder they have very low reviews!!
  • JT
    jane Tsang
    Sep 8, 2025
    1.0
    just because I’m not black. The lady over there tell me to write down the address and REwait on the line. Which I been already been on line for a half hour. Then she said now I have to wait 1and a half hours. But the others I seem while I was waiting on line they no needs to. How racism!!
  • CE
    Christina Espada
    Aug 30, 2025
    2.0
    Very rude would not help when I needed to pick a package up for my daughter very dismissive
  • JL
    john lullo
    Aug 29, 2025
    1.0
    They are so rude they no help they take forever it only one widow the time they are always lost packages or the are lost it ot when the mailman come to deliver our mails they put people mail in the wrong mail box

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.