Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 160 Tompkins Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
218 reviews
5 stars
51
4 stars
8
3 stars
7
2 stars
7
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive attitudes from staff, leading to poor customer experiences.
Staffing Issues
Many customers noted long wait times due to understaffing, with only one window often open despite high customer volume.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment was negative regarding staff professionalism.
Service Efficiency
Customers frequently reported inefficiencies in service, including incorrect handling of passport applications and package deliveries.
Facility Conditions
The location was described as often dirty and disorganized, contributing to a negative customer experience.
- BHBarry HazeDec 27, 20254.0I love this post office. It's close to home and I get out of there pretty fast. My only criticism is that it needs more staff at times.
- AZAnderson ZacharyDec 19, 20251.0Showed up to try and get my passport, obviously like most reviews here they were incredibly rude and slow in the process, ended up getting denied and told to go within my state (I was currently out of state as I'm moving to NY) and after calling USPS and researching it, it's been confirmed that I can go to any USPS at all.
- STSanaa TurtlesDec 6, 20251.0rude and bad customer service, don’t bother
- MLming luDec 2, 20251.0Attitude is bad, not friendly
- ALalissa lopesNov 24, 20251.0The most disrespectful, discourteous, incapable employees i have ever met in my life. I honestly do not know how USPS is still in service. The whole organization is a joke.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in Staten Island?
The United States Postal Service is located at 160 Tompkins Ave, Staten Island, NY 10304.
What are the operating hours of this USPS location?
This USPS location is open Monday through Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 3:30 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Please complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
Does this USPS location provide passport photo services?
Passport photo services are available by appointment only using the online scheduler at this location.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online at the USPS website or in person at this Post Office with two valid forms of ID and a completed application.
Can I access my PO Box after hours at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with the local Post Office for specifics.
What nearby facilities are close to the USPS on Tompkins Ave that could be useful when visiting?
Nearby facilities include other Post Offices like the US Post Office and Post Office Stapleton, healthcare centers such as NYC Health + Hospitals/Gotham Health, Vanderbilt, and beauty salons like Muse Spa & Studio.
Are there any schools near the USPS location at 160 Tompkins Ave that families might consider?
Yes, nearby schools include The Hungerford School PTA, 721R - The Richard H. Hungerford School, Ps 78, Ps 14 Cornelius Vanderbilt, and The Eagle Academy.
What healthcare facilities are located near the USPS at 160 Tompkins Ave?
Nearby healthcare facilities include Gotham Health Radiology | Vanderbilt, New Vanderbilt Rehab & Care Center, Coney Island Hospital, Richmond Center, and New York Foundling Hospital.