Brand Certified
United States Postal Service
2.1(151 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
550 Manor Rd, Staten Island, NY
10314, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 550 Manor Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
151 reviews
5 stars
29
4 stars
12
3 stars
7
2 stars
7
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, leading to a frustrating experience for many customers.
Lost Packages
Several customers reported issues with lost packages, with claims of theft and poor tracking practices at this location.
Long Wait Times
Many customers experienced long wait times due to insufficient staff, often leading to dissatisfaction with the service.
Mixed Experiences
While some customers reported good service and helpful staff, these positive experiences were overshadowed by the overall negative feedback.
- PVPaul VigliaroloDec 12, 20255.0Good service at manor road office. Very friendly
- AMAbanob MorkosNov 13, 20251.0I brought my mother to this post office to renew her passport, and the experience was beyond frustrating. My mom is in a wheelchair, and it’s extremely difficult to get her down the stairs and into the car, but we made the trip because we were told they accept walk-ins. When we arrived, the woman working there was incredibly rude. Instead of helping us or even acknowledging the effort it took to bring my mother in, she brushed us off instantly and said there was a “limit” for walk-ins — something that was never mentioned on the phone. No empathy, no apology, nothing. On top of that, she told us they don’t accept blue ink on the forms, even though nowhere on the documents or online does it say that. It felt like she was looking for excuses instead of helping us. For a place that serves the public — including disabled individuals — the lack of courtesy, consistency, and basic human decency is unacceptable. If this is how they treat people who go out of their way just to follow the rules, something seriously needs to change. Management needs to address this immediately
- FKFifi KloDec 4, 20241.0The worst costumer service ever they put in front of you someone who dont talk english and they dont explain anything to youu. They make you go 4 times for the same thing
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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