Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 550 Manor Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
155 reviews
5 stars
29
4 stars
12
3 stars
7
2 stars
7
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers feeling dismissed and unvalued.
Service Efficiency
Customers frequently reported long wait times and slow service, often exacerbated by insufficient staffing.
Package Handling Issues
There were multiple complaints about lost or mishandled packages, with some customers alleging theft by staff.
Accessibility Concerns
Several reviews mentioned difficulties for disabled individuals, particularly regarding access to services and facilities.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating inconsistency in service quality.
- AMAbanob MorkosNov 13, 20251.0I brought my mother to this post office to renew her passport, and the experience was beyond frustrating. My mom is in a wheelchair, and it’s extremely difficult to get her down the stairs and into the car, but we made the trip because we were told they accept walk-ins. When we arrived, the woman working there was incredibly rude. Instead of helping us or even acknowledging the effort it took to bring my mother in, she brushed us off instantly and said there was a “limit” for walk-ins — something that was never mentioned on the phone. No empathy, no apology, nothing. On top of that, she told us they don’t accept blue ink on the forms, even though nowhere on the documents or online does it say that. It felt like she was looking for excuses instead of helping us. For a place that serves the public — including disabled individuals — the lack of courtesy, consistency, and basic human decency is unacceptable. If this is how they treat people who go out of their way just to follow the rules, something seriously needs to change. Management needs to address this immediately
- WWWill WilliamSep 2, 20251.0Today, I had an appointment for my passport and unfortunately encountered extremely rude and unprofessional behavior from the working lady. It is disappointing to see this at a respected institution such as USPS.
- TDTimothy DailyAug 22, 20251.0Worse than this USPS in New York I didn'tknow!!! Terrible, Terrible, Terrible This is why I go every time on 10306 USPS on Hylan Blvd Last time they told me put your all packages in bin near self service but it's closed, self service doesn't work correctly Gosh guys what's going on with YOU??? Many times I told myself, never go here, and today, unfortunately, there was no time and I had to go here and again and again and again I will only go to Highland Boulevard, because you have the worst service in New York. DONE USPS ZERO STARS
- MMmacho machoJul 26, 20251.0Very bad customer service they don’t care about their job. They look like they tie it. They just wanna go home very very bad customer service.
- RKRozaf kJun 26, 20251.0Had a passport appointment slot from 2:45-3pm. We showed up just 7 mins late and waited on the line. By the time we got to the window it was after 3pm (3:02pm) and she turned us away because it was after 3pm and she “closed the passport stuff” whatever that means… She saw us with the newborn and immediately said “NOPE DONT CARE”. She was beyond RUDE. Obviously hates her job and very racist seemed like. I am a local and have witnessed her constantly doing this to customers. Extremely RUDE. All the time. & she’s the one who handles the passports only. We asked for supervisor/manager and she was also very RUDE AND DISMISSIVE. She then proceeded to say she handles the passports not me … Do not come here :)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 550 Manor Rd?
This Post Office offers mailing and shipping services, money orders, Post Office™ boxes, passport services, gift cards, and more.
Can I apply for a first-time passport at this location?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. Be sure to print and complete your application form before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 3:30 PM, and closed on Sundays.
Can I rent a PO Box at the 550 Manor Rd Post Office?
Yes, you can rent a PO Box online or in person at this location. Online reservations are quick and secure, with instructions provided for in-person setup.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with the local Post Office for specific lobby access times.
What nearby grocery stores can I visit before or after my visit to this Post Office?
Nearby grocery stores include Met Food Victory Blvd, Food Connection, and Island Grocery, which also offers Caribbean and Indian cuisine options.
Are there any nearby restaurants I can try around 550 Manor Rd?
Yes, nearby dining options include Spice Rack (Indian and Sri Lankan cuisine), Banh Mi House (Vietnamese and bubble tea), Domino's Pizza, Noodlefan (Thai), Mountain Fusion (Japanese sushi), and Goodfella’s (Italian).
If I need printing or design services, what nearby places should I consider?
You can visit Squar-Pix Sign Shop for printing equipment and supplies or Jones Studio for graphic design, interior design, and advertising services nearby.
How can nearby transit or service locations help me access the USPS at 550 Manor Rd?
Nearby postal facilities like Manor Rd Post Office and other USPS locations can assist with mail services. Additionally, nearby banks such as Flagstar Bank and Richmond County Savings Bank provide financial services close to the Post Office for customer convenience.