United States Postal Service

2.3
102 reviews

About

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Visit your local Post Office™ at 3 Ferry Terminal Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3 Ferry Terminal Dr, Staten Island, NY
10301, United States

Hours

Reviews

2.3
102 reviews
5 stars
23
4 stars
10
3 stars
4
2 stars
4
1 star
61
  • SS
    Sherry
    6 days ago
    1.0
    The rudest people you’ll ever meet on planet earth work here. The Hispanic guy with glasses (I think his name was Jon) had such a nasty and condescending attitude. You’d think I was bothering him by asking to do his job (send a package). I couldn’t wait to fill out the employee survey at the end because he deserves to be fired. One of the nastiest interactions I’ve had with a human in a long time. The only thing that makes me feel better is that someone like that already has a very miserable life to bring that kind of attitude to work.
  • KS
    KEMI S
    Nov 7, 2025
    1.0
    doors open but NOBODY at the window. A line of 6+ people. Blonde lady with glasses observed and went to the back.
  • DK
    Dariia Kalyta
    Aug 28, 2025
    1.0
    Very disappointing experience. The agent failed to fill out required info on my passport application, so it was rejected and had to be redone, causing serious delays and putting my travel at risk. I’m not even confident the second attempt was done correctly. In the past, the experienced staff here handled my kids’ passports smoothly, but that level of service is clearly gone.
  • JM
    Jp Mouner
    Jul 23, 2020
    1.0
    When I have my regular mailman everything gets delivered. In the summer especially right now I hardly ever get my mail at all I have missing packages and important mail I may never get. Even though they claim it was delivered.
  • GL
    granvil cornwall lewis
    Dec 29, 2017
    5.0
    Great service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.