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Visit your local Post Office™ at 364 Port Richmond Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I dont know how the blonde lady with the glasses is still working here with so many complaints made about her. I went in to apply for a passport during walk in hours on a Saturday & got upset because i didnt take photos with me.she was huffing & puffing about how she shouldn't be taking walk ins because she had to on break. She is VERY RUDE & NASTY.
AA
A Art
Nov 3, 2025
1.0
You'll be lucky to even get your mail if this is your local postal office. What happen to federally protected mail?
SE
Sebastian Estrada
Oct 21, 2025
5.0
Good
CJ
Christopher Jones
Sep 15, 2025
5.0
Went in for a passport application. The woman who helped me make the appointment and the woman who helped me during the appointment were helpful and delightful. They made the process quick and seamless
EE
ECN
Apr 1, 2025
1.0
I am writing to express my deep concern regarding the extremely rude behavior and significant lack of professionalism displayed by one of your staff members during our visit for passport services this morning.
Unfortunately, we arrived about 10 minutes late due to unforeseen circumstances earlier in the day. Despite our apologies and attempts to explain the delay, the staff member responded with hostility. She dismissed our explanation and even interrupted us by saying, "It doesn’t matter a newborn baby," preventing us from explaining further. She insisted that our appointment could not be honored due to our lateness, which we understood.
However, when we asked if we could proceed with the passport application instead of prolonging the conversation, the staff member became visibly angry and said, "You are not paying me, you don’t tell me what I need to do." Despite our calm demeanor and further inquiries about walk-in appointments, she continued to be dismissive and simply said, "No."
The supervisor intervened and tried to understand the situation, but the staff member continued to speak loudly in the background, asking the supervisor to refuse us, undermining the supervisor's efforts. The supervisor eventually reported the incident to their manager, who promised to call us today. It is worth noting that there were no other appointments scheduled in the following 15 minutes when we walked out.
This experience has left us questioning the quality of service provided by your office. The staff member's lack of responsibility, professionalism, and patience was in stark contrast to the mission statement displayed in the office, which claims to ensure 100% customer satisfaction.
We look forward to your prompt response.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 364 Port Richmond Ave offer?
This Post Office offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and may also offer passport photo services with an appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, it is open from 8:30 AM to 5:00 PM; Saturday from 8:30 AM to 1:00 PM; closed on Sundays.
How can I get a Post Office box at this location?
You can reserve a PO Box online and complete the setup in person at the location by bringing two valid IDs and a completed application.
Are the PO Boxes accessible after normal lobby hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby; check locally for exact times.
What nearby places can I visit after my Post Office visit at 364 Port Richmond Ave?
Nearby places include Elm Park for outdoor relaxation, the Emporium Deli for food and groceries, and the Day and Night Event Hall for entertainment.
Is there public transportation near the United States Postal Service on Port Richmond Ave?
Yes, the Port Richmond Station nearby provides train services and sandwich shops, making it convenient to reach the Post Office.
Are there any automotive services close to this Post Office?
Yes, nearby automotive services include Flawless Auto Bath, Quality Car Wash, and Joe Auto Works Group Inc for repair and detailing needs.
Where can I find nearby dining options after visiting this Post Office?
Nearby dining options include Luchita’s Mexican Food food truck, DejaVu Sports Bar, and Post Point Café for comfort food.