United States Postal Service

3.4
47 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 645 Rossville Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
645 Rossville Ave, Staten Island, NY
10309, United States

Hours

Reviews

3.4
47 reviews
5 stars
23
4 stars
5
3 stars
2
2 stars
1
1 star
16
  • KB
    Karaoke Buzz
    4 days ago
    4.0
    Normally I usually hardly ever have any issues with the people who work there except for the one who has to ask me what's in the package im sending out. It's incredibly annoying and intrusive, if hes concerned of what's being shipped he can instead ask if there's any liquids or anything flammable to which I can just reply with a simple "no".
  • BJ
    Brooklyn Made JC
    Feb 19, 2024
    5.0
    Good people. Fast service.
  • EE
    Emily
    Feb 16, 2022
    1.0
    For the first time ever, I wish I could give negative 10 Stars. I was the only person in the post office. I needed to send a package. The young woman behind the counter was so busy "Snapchatting" on her phone that I was annoying her. She never put her phone down, scrolling through her feed the entire time I was at the counter. I watched her send smiley faces while waiting for me to know what to do next. Then she finally asked "what else you want"?? I simply said I need to pay. I've never been so appalled. This PO has always been a wonderfully customer service oriented location. I guess they have changed staff...Time to find a new facility.
  • BS
    Best Tennis Stringing
    Apr 29, 2021
    5.0
    Always a good experience here. Polite workers.
  • AV
    Alexander Vaccaro
    Aug 21, 2018
    1.0
    the staff is slow, they don't smile and obviously they don't enjoy their job. very poor customer service. to be reported to management.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.