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The UPS Store

3.7
(225 reviews)

Business Details

1324 Forest Ave, Staten Island, NY
10302, United States
(718) 390-0300

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4821 in Staten Island offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across The Street From The Stop & Shop Shopping Center On Forest Avenue, Between Jewett And Barrett.

Details

  • DeliveryNot available

Location

The UPS Store
1324 Forest Ave, Staten Island, NY
10302, United States

Hours

Reviews

3.7
225 reviews
5 stars
136
4 stars
14
3 stars
8
2 stars
7
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, although some reported instances of rudeness.

Efficiency

The store is noted for its quick service and ability to handle high volumes of customers, despite being a small location.

Parking Issues

Several reviews highlighted the limited parking availability as a significant drawback.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service and issues with package handling.
  • EE
    E
    5 days ago
    5.0
    Solid UPS store. No matter how busy it is, they usually get you in and out.
  • JS
    J's Sunshine
    6 days ago
    5.0
    Love the staff. They are happy. Fun and easy to work with. Get your Amazon return going here!!
  • KC
    Keri Cruz
    Feb 17, 2026
    5.0
    I love coming to this ups store the employees are very friendly they always have a great attitude
  • ME
    Metro East
    Feb 2, 2026
    1.0
    The place is a box, its a ridiculously small place with very high volume!Its ridiculous UPS even allows this might as well start issuing franchises to people who can operate out of a closet.Also the mailboxes are way too expensive and they do not allow monthly payments its has to be for the whole year.
  • SF
    Sean K Fitz
    Feb 1, 2026
    1.0
    I returned a video game with this store to Amazon, weeks later I find out the game had been stolen so I had to struggle to get a refund back. I returned another video game just recently with this same place like an idiot, now this time it was damaged before going back to Amazon and I had to pay a $20 fee even though I brought it here in perfect condition. UPS in general has become an absolute joke, they're hiring the worst people and have completely gone downhill. Don't return anything with UPS anymore, especially not this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4821 offer?

The UPS Store #4821 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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