Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5400 in Staten Island offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Stop N Shop Shopping Ctr, Between Tysens La & Ebbitts St.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
206 reviews
5 stars
118
4 stars
10
3 stars
5
2 stars
9
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Matt, Mario, and Jay for their exceptional service.
Service Issues
Several reviews highlighted issues with lost packages and poor handling of returns, leading to frustration among customers.
Professionalism
While many staff members were commended for their professionalism, there were complaints about rude behavior from some employees, impacting the overall customer experience.
Efficiency
Customers noted that despite busy times, the service was generally quick and efficient, with many expressing satisfaction with the speed of transactions.
Store Management
There were concerns about the management of the store, particularly regarding staff behavior and the handling of customer complaints.
- JCJie ChenNov 8, 20251.0I wish I could give this place zero stars. I had over $300 worth of items stolen after they claimed they would “repackage” them for me, and I even paid $18 for the box they said was needed. They took my items and never made it right. Absolutely AVOID this store.
- MKMarc KamhiNov 7, 20251.0Been waiting for the notery who has been in the bathroom for 20 minutes.
- JWJonathan (Flavor Wanderer)Nov 4, 20253.0I normally have a good experience but just only today, the self drop-off machine was down and there was only one person at the cashier so the line went out the door. I got what I needed to get done but it was very inconvenient
- DVDenise VattiatOct 20, 20255.0Mario took the best care of me! He understood my frazzledness and was patient. The whole crew in this location is honestly awesome. THANK YOU MARIO! 🩵
- SFSalma FaressOct 4, 20251.0I was just here and power “went out” even though all the stores in the plaza’s lights were still on and it coincidentally happened when one employee went to the back of the store. It just seemed very sketchy, especially as it happened when the store was very busy. Honestly felt like the employees working just wanted a day off. It caused such an inconvenience for everyone as they were gently encouraged everyone to leave since they don’t know how long the power will be out for. One employee even shared that it’s out cause the owner doesn’t pay his bills…completely ridiculous and childish.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5400 in Staten Island offer?
The UPS Store #5400 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours for The UPS Store #5400?
Monday to Friday, 8:00 AM to 7:00 PM; Saturday, 9:00 AM to 5:00 PM; Sunday, 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #5400 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #5400 located?
It is located at 2744 Hylan Blvd, Staten Island, NY 10306 in the Stop N Shop Shopping Center, between Tysens Lane and Ebbitts Street.
What payment options are accepted at The UPS Store #5400?
They accept AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, CHECK, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Does The UPS Store #5400 offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
Which nearby restaurants can I visit before or after stopping by The UPS Store #5400?
You can visit nearby restaurants such as Qdoba Mexican Eats, Empire East (Asian cuisine), and Five Guys Burger before or after your visit.
Are there any nearby tutoring centers close to The UPS Store #5400?
Yes, Club Z! In-Home Tutoring - Staten Island and Club Z In-Home Tutoring are nearby, providing tutoring and test preparation services.
What nearby places can help with shredding or document destruction services?
Shred Nations, a professional shredding services provider, is located nearby and can assist with document shredding needs.
Are there nearby places to grab coffee near The UPS Store #5400?
Starbucks is close by, offering coffee and a place to relax before or after your errands at The UPS Store.