The UPS Store

3.5
208 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5400 in Staten Island offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Stop N Shop Shopping Ctr, Between Tysens La & Ebbitts St.

Details

  • DeliveryNot available

Location

The UPS Store
2744 Hylan Blvd, Staten Island, NY
10306, United States

Hours

Reviews

3.5
208 reviews
5 stars
120
4 stars
10
3 stars
5
2 stars
9
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Matt, Mario, and Nick A.

Service Speed

Customers frequently noted the quick service and efficient handling of transactions, even during busy times.

Staff Attitude

While many reviews highlighted positive interactions, there were also complaints about rude and unprofessional behavior from some staff members.

Notary Services

Several customers expressed frustration regarding the availability and reliability of notary services, with reports of staff not being present during scheduled hours.

Package Handling Issues

There were multiple complaints about lost packages and inadequate responses from staff regarding these issues, leading to customer dissatisfaction.
  • GF
    galina feinstein
    Dec 24, 2025
    5.0
    Very quick service, sufficient, polite, easy, friendly!!! I believe, they are simply superior!
  • AC
    Antonella Cartusciello
    Dec 5, 2025
    5.0
    They’re friendly and do their job properly and in a timely manner. I love them 💜💜
  • AZ
    Agnes Zajac
    Dec 2, 2025
    5.0
    The line was out the door but Matt was hustling making the line move as fast as he could!
  • JC
    Jie Chen
    Nov 8, 2025
    1.0
    I wish I could give this place zero stars. I had over $300 worth of items stolen after they claimed they would “repackage” them for me, and I even paid $18 for the box they said was needed. They took my items and never made it right. Absolutely AVOID this store.
  • JW
    Jonathan (Flavor Wanderer)
    Nov 4, 2025
    3.0
    I normally have a good experience but just only today, the self drop-off machine was down and there was only one person at the cashier so the line went out the door. I got what I needed to get done but it was very inconvenient

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5400 in Staten Island offer?

The UPS Store #5400 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.