Brand Certified
The UPS Store
4.1(247 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
3261 Richmond Ave, Staten Island, NY
10312, United States
Certified by The UPS Store • Mar 01, 2026
(718) 554-4889
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ny/staten-island/3261-richmond-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7089 in Staten Island offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Greenridge Plaza.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.1
247 reviews
5 stars
176
4 stars
12
3 stars
5
2 stars
4
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the staff for being friendly and helpful, there were significant complaints about poor customer service, including rudeness and unprofessional behavior from some employees.
Wait Times
Numerous reviews highlighted long wait times, especially during peak hours, with some customers expressing frustration over the lack of organization and direction for those waiting in line.
Operational Issues
Several customers reported issues with the store's hours, including early closures and unavailability of services like notary public, leading to dissatisfaction.
Efficiency
Despite the long lines, many customers noted that the service was generally quick and efficient, with staff managing to keep the line moving.
- BKBadma Kharashikov3 days ago4.0Helpful and friendly team. Service is good, but there’s usually a line. That’s the only reason for 4 stars
- JGJulia GrueiroFeb 7, 20265.0I have been going to this Ups store for 14 years now and I never had a problem, Sure sometimes you have to wait in line like everywhere else but never for long, And The guys in there are great, There friendly, funny and have great manners, They are great kids, I will always go to that one, Always a pleasure 💯
- SSSlavaJan 31, 20261.0Extremely unsatisfactory service. The workers intentionally delay the job and are unproductive.
- DADan AliottaJan 24, 20261.0Line is always waaay too long it takes forever to get inside. UPS keeps closing locations on the island and causing this problem. Use USPS instead - shorter lines and better prices.
- MNMichelle NadalJan 19, 20261.0I always appreciate a lively atmosphere, but my recent visit to the UPS store was a bit overwhelming. Upon entering, I noticed a long line of customers waiting, which is understandable. However, the staff seemed more focused on having a good time than on customer service. The trap music was blaring, and I could hear employees yelling to each other from across the store. While I get that it's great to have a fun work environment, one employee was loudly complaining about a mishap with another staff member, which felt unprofessional. Meanwhile, another employee was in the back dancing and rapping along to the music, adding to the chaotic vibe. I believe that if the store is quiet, a little fun is perfectly fine. But when there’s a line of customers waiting, it’s important to prioritize service and maintain a more focused atmosphere. I hope the team can find a better balance in the future
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Staten Island offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
What are the opening hours of The UPS Store #7089?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 10:00 AM to 3:00 PM. Holiday hours vary, with some days closed.
Is The UPS Store #7089 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
What payment options are accepted at The UPS Store?
Payments can be made via American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #7089 offer wheelchair accessible entrance and parking?
Yes, the store provides both wheelchair accessible entrance and parking.
Where is The UPS Store #7089 located?
It is located at 3261 Richmond Ave, Staten Island, NY 10312, USA, inside Greenridge Plaza.
Are there any nearby grocery stores to The UPS Store?
Yes, Aldi supermarket is nearby, which is convenient for customers to shop before or after visiting The UPS Store.
What other services or stores are close to The UPS Store that might interest customers?
Customers can find JNS Dry Cleaners for laundry services, Chocolate Fantasys candy store for treats, and Rx Box Pharmacy for health needs nearby.
Is there a nearby place for recreational activities near The UPS Store?
Yes, British Swim School at LA Fitness – Richmond Ave is nearby, offering swimming and fitness activities for visitors.
How can I contact The UPS Store #7089 for inquiries or appointments?
You can call them at +1 718-554-4889 or email store7089@theupsstore.com. They are also active on Facebook and Instagram.
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