With a focus on the community of small businesses and consumers, Staples in Staten Island, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.
Print & Marketing Issues
Several customers expressed dissatisfaction with the Print & Marketing department, citing a lack of knowledge and poor service.
Shipping Problems
Multiple reviews highlighted issues with package drop-offs and returns, including lost packages and poor handling at the UPS drop-off counter.
Store Cleanliness and Organization
The store is generally noted for being clean and well-organized, with a good selection of products.
Long Wait Times
Customers frequently reported long wait times, particularly at the return counter, indicating a need for better staffing during busy periods.
IG
Izzy Gee
4 days ago
1.0
Very disappointed with the Print & Marketing department at this Staples location. The staff seemed unsure about basic print specifications and were unwilling to offer solutions or clarification. As a business owner, I rely on professional and knowledgeable service. With only one Staples remaining on Staten Island, I would expect better training and customer support. Unfortunately, this experience did not reflect that.
FB
francesca butler
5 days ago
5.0
I used this location for my save the date invitations and they did an amazing job! Thank you ❤️
MS
Marisa Sedotto
Feb 20, 2026
1.0
I usually don't write a negative review but I dropped the laptop off for service and when I went to pick it up they told me it was already picked up. They showed me the signature which was not even mine and not even the proper name. It has been weeks and they have still not rectified the problem, another word for my laptop was stolen! What are the scores this world has become..
DK
Dilnoza Khakimova
Feb 9, 2026
1.0
I went in to send a single envelope and was told—rudely—that I needed to fill out online form and after bringing bare code they asked me to buy a bubble envelope. After purchasing it and being treated dismissively the entire time, I was then told they couldn’t ship my item because they are a third-party location.
This information should have been communicated before asking me to spend money. The service was unprofessional, unhelpful, and a complete waste of time. Poor communication and rude staff made this a frustrating experience. They returned money for purchased extra envelope and I still don’t understand why it should be in double envelopes. I won’t be returning this shipping place. .
This place should train employees to have better customer service!
TD
Timothy Daily
Jan 27, 2026
1.0
I had a terrible experience at this location with Manager Warren and employee Aleks. I came in for simple, standard services, but due to their absolute lack of professionalism and incompetence, I was refused help.
Because of their inability to do their job, I had to waste over an hour on the phone with Corporate Support just to sort out the mess they created. It is unacceptable that a simple visit turns into such a headache.
Save your time and nerves — go to FedEx Office at 1808 Hylan Blvd or Luke's Copy Shop at 2461 Hylan Blvd instead. Both are nearby and actually know how to treat customers.
I AM NEVER COMING BACK TO THIS STAPLES LOCATION!
What are the Staples Staten Island store hours throughout the week?
Staples Staten Island is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is Staples Staten Island located?
Staples Staten Island is located at 1885 Hylan Blvd., Staten Island, NY 10305, USA.
What types of services does Staples Staten Island offer?
Staples Staten Island offers print services, tech services, shipping services, recycling services, direct mail, design services, passport photos, TSA PreCheck®, and Amazon returns.
Can I pick up my order at the Staples Staten Island store?
Yes, Staples Staten Island offers in-store pickup and curbside pickup services.
Does Staples Staten Island provide same-day delivery?
Yes, same-day delivery is available at Staples Staten Island.
What payment options are accepted at Staples Staten Island?
Staples Staten Island accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What brands can I find at Staples Staten Island?
Brands available include Amazon, Avery, BIC, Dell, Expo, Intuit, HP, Logitech, Microsoft, Netgear, Paper Mate, Pentel, Pilot, Post It, Scotch, Sharpie, Seagate, Swingline, Apple, 3M, Clorox, Brother, Canon, Crayola, Zagg, Epson, Moleskine, Perk, and TruRed.
Are there any nearby locations that can help with shipping services?
Yes, near Staples Staten Island you can find a UPS Access Point location and a UPS Alliance Shipping Partner, which can assist with courier and delivery services.
What nearby places can I visit for travel arrangements when visiting Staples Staten Island?
Nearby travel agencies include Chris King Travel Agency and Albina Travel and Tours, both located close to Staples Staten Island for your travel service needs.
Are there any nearby restaurants where I can eat before or after shopping at Staples Staten Island?
Yes, nearby places to grab a meal include Dongan Hills Pizza, Staten Island Slice, Salvatore of Soho, and Alba Mediterranean Restaurant, all within reach of Staples Staten Island.
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