Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 11704 101st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
11704 101st Ave, South Richmond Hill, NY
11419, United States
Hours
Reviews
1.9
176 reviews
5 stars
32
4 stars
7
3 stars1
2 stars
11
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of accountability.
Package Delivery Issues
Numerous complaints about packages being marked as delivered but not received, lost packages, and misdelivered mail.
Long Wait Times
Customers frequently mentioned long lines and slow service, often with only one clerk available to assist.
Management Concerns
Several reviews indicated a need for better management and training for staff to improve overall service quality.
Mixed Experiences
While many customers had negative experiences, a few noted positive interactions with specific staff members.
- NNNenaNov 6, 20251.0They’re constantly loosing mail and delivering to wrong addressees. How hard is it to delivery to the correct address ? That is your ONE job to do. This office needs to hire more competent workers that know how to do their job correctly. The managers are no help either.
- VMvashie marajOct 14, 20255.0Excellent job!
- AUAndy UrenaOct 3, 20251.0*SHIPPERS BEWARE* As multiple other customers have complained they are STEALING high value shipments! I was outside my home waiting for my package while the USPS van pulled up, they dropped off mail but no package and shortly after I get a notification that my package was “Delivered” while I’m still outside. I went to the post office for the following 2 days and they kept saying it’s probably “back out for delivery”. When I get the manager involved she then states there’s nothing they can do cus it says delivered. Seems they’re all in on it, they say the drivers GPS was at my address but of course they didn’t take it out of the van OR ring the bell. THATS how they cover it up! I asked what can be done and they stated absolutely nothing(package was insured). They don’t want you making claims because it will raise red flags!
- JHJuel HossainSep 24, 20251.0I hate this place everyone is so rude
- SRSelvon RamsawakSep 21, 20251.0********BEWARE ************ Someone in the facility stole my package. Told me there was nothing I could do or even file a claim. But fun fact the police should love hearing how she stole 700 dollars of merchandise. When I spoke to the manager she was suspicious discouraging saying I could do nothing about it while raising her voice. I wish I could give 0 stars.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in South Richmond Hill?
The United States Postal Service is located at 11704 101st Ave, South Richmond Hill, NY 11419.
What are the operating hours of this USPS location?
This USPS location is open Monday through Friday from 8:30 AM to 5:00 PM and on Saturday from 8:30 AM to 12:30 PM. It is closed on Sundays.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services upon appointment.
Is an appointment required for passport services at this USPS office?
Yes, you generally need to schedule an appointment for passport services using the online scheduler, although limited walk-in hours are available at select locations.
How do I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and your completed application form. Online reservations are available at the USPS website.
Are PO Boxes accessible after regular business hours at this USPS location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary so it's best to check with the Post Office.
What nearby grocery stores can I visit after mailing my packages here?
You can visit Singh Farm and Subzi Mandi Cash & Carry, both nearby grocery stores, convenient for shopping before or after your visit to the Post Office.
Are there any nearby dining options worth checking out near the USPS location?
Yes, nearby you can find Indian restaurants like Desi Bites Cafe, Punjabi Diner, and Virsa Restaurant to enjoy a meal before or after your Post Office visit.
What nearby amenities can help me complete errands close to the USPS office?
Close to the Post Office, there are several helpful places including Dollar Tree for retail needs, SureDrugs Pharmacy for health supplies, and Trendz Beauty Salon for personal care.
Is there a UPS Access Point near this USPS location for additional shipping options?
Yes, the UPS Access Point location nearby provides an alternative courier and delivery service close to this USPS office.