Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11704 101st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
11704 101st Ave, South Richmond Hill, NY
11419, United States
Hours
Reviews
1.9
179 reviews
5 stars
33
4 stars
7
3 stars1
2 stars
11
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Delivery Issues
Many customers reported lost packages, incorrect deliveries, and failure to deliver items as promised.
Management Concerns
Several reviews indicated a need for better management and training of staff to improve service quality.
Mixed Experiences
While some customers had positive interactions with specific employees, the overall sentiment was largely negative.
- RRResponse Requested1 day ago1.0Previous manager Lalit was made out of 🥇 GOLD. ALWAYS answered phone himself on 2nd ring for decades without fail. New manager never answered phone, is never in the branch when you ask for her. I have NEVER even seen her ! So basically l can't complain to anyone. I think she never comes to work and just collects the check.
- RBRavindra BaromasiDec 17, 20251.0I went to this post office today around 3:30 pm to be greeted by a very rude and unprofessional woman agent. I was sending off 3 packages and wrote the address on it. She saw the packages and then I guess want less work to end the day and said the addresses are not written correctly and she is not taking them. Based on a call with USPS agent, they order of the address doesn't not matter with yiur own box as the agent has to type, print and insert the shipping label. I did submit a complaint a few minutes ago. She needs to be investigated. To make it simpler she is an Indian lady with a high pitch voice.
- VJVanisha JassiDec 3, 20251.0I had a really frustrating experience at this USPS location today. The woman in the front with the glasses was incredibly rude and had an unnecessary attitude from the moment I walked up. All I needed to do was sign one thing, which would’ve taken literally two seconds, but she made me go back and wait in line all over again before handing it back to her. It felt petty and completely uncalled for. What made it worse is that another employee, a man working there, and he was actually very respectful and kind, so it’s clearly not an issue with the whole staff. But this one employee’s behavior was absolutely horrible and left a really bad impression. I hope management addresses it because customers shouldn’t be treated like that.
- NNNenaNov 6, 20251.0They’re constantly loosing mail and delivering to wrong addressees. How hard is it to delivery to the correct address ? That is your ONE job to do. This office needs to hire more competent workers that know how to do their job correctly. The managers are no help either.
- AUAndy UrenaOct 3, 20251.0*SHIPPERS BEWARE* As multiple other customers have complained they are STEALING high value shipments! I was outside my home waiting for my package while the USPS van pulled up, they dropped off mail but no package and shortly after I get a notification that my package was “Delivered” while I’m still outside. I went to the post office for the following 2 days and they kept saying it’s probably “back out for delivery”. When I get the manager involved she then states there’s nothing they can do cus it says delivered. Seems they’re all in on it, they say the drivers GPS was at my address but of course they didn’t take it out of the van OR ring the bell. THATS how they cover it up! I asked what can be done and they stated absolutely nothing(package was insured). They don’t want you making claims because it will raise red flags!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in South Richmond Hill?
The United States Postal Service is located at 11704 101st Ave, South Richmond Hill, NY 11419.
What are the operating hours of this USPS location?
This USPS location is open Monday through Friday from 8:30 AM to 5:00 PM and on Saturday from 8:30 AM to 12:30 PM. It is closed on Sundays.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services upon appointment.
Is an appointment required for passport services at this USPS office?
Yes, you generally need to schedule an appointment for passport services using the online scheduler, although limited walk-in hours are available at select locations.
How do I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and your completed application form. Online reservations are available at the USPS website.
Are PO Boxes accessible after regular business hours at this USPS location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary so it's best to check with the Post Office.
What nearby grocery stores can I visit after mailing my packages here?
You can visit Singh Farm and Subzi Mandi Cash & Carry, both nearby grocery stores, convenient for shopping before or after your visit to the Post Office.
Are there any nearby dining options worth checking out near the USPS location?
Yes, nearby you can find Indian restaurants like Desi Bites Cafe, Punjabi Diner, and Virsa Restaurant to enjoy a meal before or after your Post Office visit.
What nearby amenities can help me complete errands close to the USPS office?
Close to the Post Office, there are several helpful places including Dollar Tree for retail needs, SureDrugs Pharmacy for health supplies, and Trendz Beauty Salon for personal care.
Is there a UPS Access Point near this USPS location for additional shipping options?
Yes, the UPS Access Point location nearby provides an alternative courier and delivery service close to this USPS office.