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Brand Certified

United States Postal Service

1.9
(178 reviews)

Business Details

12615 Foch Blvd, South Ozone Park, NY
11420, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12615 Foch Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12615 Foch Blvd, South Ozone Park, NY
11420, United States

Hours

Reviews

1.9
178 reviews
5 stars
36
4 stars
4
3 stars
4
2 stars
5
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during passport services.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and failure to deliver items on time.

Staffing Problems

Customers noted that the post office is often understaffed, leading to long wait times and inadequate service.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall sentiment towards the staff was negative.
  • CC
    cash
    Feb 16, 2026
    2.0
    closes way before closing time
  • FJ
    Fahim Jalal
    Feb 4, 2026
    5.0
    Customer service was great🫶 Waiting times were reasonable⏰️ The postal office was overall clean & organized👌
  • KS
    Kamini S
    Jan 29, 2026
    1.0
    There constantly losing you mail only for them to mail it months later. The staff are always rude and show no respect, either in the office or when they are on the road. It seems like there competing to be the worst U.S. Post Office in the country. Disappointing.
  • YH
    Yuvita Harry
    Jan 20, 2026
    1.0
    I went to get my daughter's passport application process done last week and omg, Clerk #3 (don't know her name) was so rude and nasty. She gave me a hard time as soon as I open my mouth, she didn't want to listen to me. She didnt give me a receipt for the passport application. These people need better training and need to be professional. Avoid this location if you can.
  • CS
    cindy sukhra
    Dec 2, 2025
    1.0
    NO STARS HORRIBLE

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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