United States Postal Service

1.9
174 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12615 Foch Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12615 Foch Blvd, South Ozone Park, NY
11420, United States

Hours

Reviews

1.9
174 reviews
5 stars
35
4 stars
4
3 stars
4
2 stars
4
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Staffing Issues

Many customers noted a lack of staff, resulting in long wait times and inadequate service.

Package Handling

There are frequent complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.

Positive Employee Recognition

Some employees, like Charlene and Norma, received praise for their helpfulness and professionalism, contrasting with the overall negative sentiment.

Operational Inefficiency

Customers reported issues with organization and management, particularly regarding passport services and general operations.
  • CS
    cindy sukhra
    Dec 2, 2025
    1.0
    NO STARS HORRIBLE
  • MM
    MarieJ
    Oct 18, 2025
    5.0
    Charlene, a clerk a the South Ozone Park Foch Post Office is so kind professional and attentive. She goes above and beyond to assist you in any way she can and she has a very lovely personality.
  • TB
    Thomas B
    Oct 16, 2025
    1.0
    Am having a issue receiving my package from foch 126 St post office how ever I do believe 10th Dec until this present day my package was stolen from the post office from a inside staff so I have decided to take legal action against (the supervisor & Manager is very rude unprofessional nasty attitude towards the public very lazy no help or answers unwilling they do not deserve a rating a very ( 0 zero Negative unsatisfied rating ) I have been back & fourth several times no answer any suggestions should I get the cops involved for answer?? Futher more they both should be terminated from their job ( the Supervisor & Manager both is a disgrace to the public .
  • NR
    Natasha Rhagnanan
    Oct 7, 2025
    1.0
    Need more workers! One person can’t manage customers and taking care of passport appointments. She’s very rude but I would be too if I’m the only one doing everything.
  • KI
    Khadija Ibrahim
    Oct 3, 2025
    5.0
    I called the post office asking for help with getting locks installed at one of our buildings, they came the next day to look at it. Thank you Ms.Ellis for your help!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.