United States Postal Service

2.0
21 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 37 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
37 Main St, Silver Creek, NY
14136, United States

Hours

Reviews

2.0
21 reviews
5 stars
4
4 stars
1
3 stars
1
2 stars
0
1 star
15
  • SS
    sparkette
    Jun 23, 2020
    1.0
    Other posts are spot on. Quality of service is poor and customer service is terrible, both inside and delivery. I feel lucky with my two regular, rotating mail people from Silver Creek. They are terrific.
  • AC
    Anneliese Canna
    Mar 17, 2020
    1.0
    Kelly, the woman at the front desk is incredibly unkind. Today I stopped by to do a number of things- I hesitated for a second with my requests because I couldn't remember everything I needed and Kelly proceeded to laugh at me shaking her head and this was done in front of other customers. I'm a mother of a 3 year old and a 1.5 year old and I'm also 26 weeks pregnant so in other words I'm absolutely EXHAUSTED and completely run into the ground. Needless to say I walked out of that post office in tears. It's horrendous that she could treat another person that way and think it's okay. She has never been particularly nice to me but I've always ignored the rude behavior. This instance takes the cake and I've had it. It's a shameful way to be. From here on I will be taking my business to the Irving post office. I will be calling the Silver Creek post office to discuss this further with whomever is above her.
  • FH
    Felicia Hegner
    Nov 15, 2019
    1.0
    wish i could give a negative 👎
  • DJ
    Drummer Joey
    Oct 11, 2019
    1.0
    Have a package that was supposed to be delivered and I have been checking the tracking number. My package has arrived at this post office in the am and has not moved for two days. I didn’t know that post office’s we’re allowed to hold packages that someone is waiting for, for his business.
  • RD
    Rory Dillon
    Jun 24, 2019
    1.0
    they kicked me when i asked good head

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.